Senior Territory Manager
Bayzat
Total years of experience :16 years, 5 Months
• Grow business through new client acquisition and alternate channel management
• Manage and grow existing client portfolio through facility utilization, up sell and timely disbursement
• Manage client drawdown request and reconciliation through efficient co-ordination across internal teams
• Perform due diligence on client’s business, financials statement, debtor profile & write credit proposals
• Worked on 3 internal projects (Liability product development, POS financing POC, dirham kiosk set up @ Tasheel)
• Led Marketing initiative (Website & brochure designing, event participation & networking, target marketing)
• Designed, developed and launched liability product suite in record 5 months duration
• Analyze competitive landscape and market gap, prepared detailed product financials (cost and profitability analysis)
• Defined product strategy, its feature, pricing, process flow & sales /marketing plan
• Prepared product documents (Sales Guide, Product Paper), & tested end to end software systems implementation
• Led and mentor team of Relationship Manager, & build a liability book of AED 22 MN within 6 months
Dunia Finance a Joint venture formed between Temasek holdings (Singapore) and Mubadala (UAE) catering to the financial needs of the burgeoning UAE market at both Individual and Corporate Level
• Manage 40-member sales team to achieve assets and liability targets for the branch
• Grew branch asset book by AED 3 Mio on a monthly basis and total of AED 100 Mio Approx. in 4 years.
• Mentored sales team from different cultural background, provide training on product and sales skills
• Identify opportunities for cross & up sell to existing customer and Plan micro marketing & business activities
• Manage relationship with some of the UAE’s big business groups for dunia’s corporate product
• Managed key client accounts (Vodafone D2, Telstra, ICE), prepare HLD, define project quality metrics & test strategy
• Analyze customer requirement, define business use cases, perform UAT & resolve customer queries /issues
• Prepare product documentations (User Manual, Process flow, Test cases, and business requirements)
• Followed agile methodology for software development projects
• Liaise with internal technical team for product demos / presentation to prospects and customers
• Analyze Customer business requirement, map it to software functionality and define business use cases
• Handled RFI /RFP, worked on POC, performed client UAT & ensure deliverables are as per requirement
• Provide on call support to US based customers for issues on production and ensure quick resolution
• Customize software product to meet customer business requirement, test end to end functionality before delivery