Customer Service Agent
Airiindia Sats pvt.ltd
Total des années d'expérience :3 years, 1 Mois
•Meeting and Assisting passenger on Departure and Arrival
•Handling VIPs and CIPs on Departure and Arrival and carrying out the CL and RL movement
•Handling and Arranging staff at particular allocation
•Handling misconnecting passengers and proving the best alternative for them
•Handling Stretcher case and Medical case
•Providing Assistance to the VIPs and Passenger to the Lounge (Reserve Lounge, Domestic Lounge and International Lounge)
•Handling UNM (Unaccompanied Minor) and YP (Young Passenger)
•Preparing VIP & CIP list and checking other related information by using SITA SOFTWARE
•Providing the best alternative solution for customers by interacting verbally or face to face
Multimedia