روهان Dutta, Customer Service Agent

روهان Dutta

Customer Service Agent

Airiindia Sats pvt.ltd

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, 10+2
الخبرات
3 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :3 years, 1 أشهر

Customer Service Agent في Airiindia Sats pvt.ltd
  • الهند - دلهي
  • ديسمبر 2013 إلى ديسمبر 2016

•Meeting and Assisting passenger on Departure and Arrival
•Handling VIPs and CIPs on Departure and Arrival and carrying out the CL and RL movement
•Handling and Arranging staff at particular allocation
•Handling misconnecting passengers and proving the best alternative for them
•Handling Stretcher case and Medical case
•Providing Assistance to the VIPs and Passenger to the Lounge (Reserve Lounge, Domestic Lounge and International Lounge)
•Handling UNM (Unaccompanied Minor) and YP (Young Passenger)
•Preparing VIP & CIP list and checking other related information by using SITA SOFTWARE
•Providing the best alternative solution for customers by interacting verbally or face to face

الخلفية التعليمية

بكالوريوس, 10+2
  • في Brainware Busniess School
  • أبريل 2012

Multimedia

Specialties & Skills

Customer Service
Front Office
Guest Service
Aviation Operations
Backend
Passenger Handling,Computer
Customer services,Computer,
Customer service
Passenger Handling
Back Office
Airport Ground Handling

اللغات

البنغالي
متمرّس
الانجليزية
متمرّس
الهندية
متمرّس