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Rohiem Ahmed , restaurant manager

Rohiem Ahmed

restaurant manager·quality choice company

Kuwait

Bachelor's degree, Tourism And Hotel Management

Work experience

Total years of experience: 10 years, 5 months

restaurant manager

February 2025 - Present

quality choice company

As Salimiyah, Kuwait

February 2025 - Present

Restaurants Manager, Quality Choice Company (Bazooka Kuwait)
• develop restaurant-specific Annual Operating Plans and communicate to the team.
• Set the monthly restaurant business plan and review monthly.
• Audits cash handling procedures to ensure deposits, receipts for cash, change fund,
deletes and paid outs are handled appropriately.
• Enforce and support all training & development plans for all staff under his/her
supervision.
• Implements programs to enhance order accuracy, speed of service, courtesy, and
cleanliness, actively coaching and demonstrating team involvement in problem-solving to
enhance customer satisfaction.
• lead the Rewards and Recognition (R&R) plan.
• Monitors operational effectiveness using key performance indicators (KPIs) and offers
constructive feedback and support. Ensures that all supervised restaurants can meet or
exceed objectives as planned.
• Enforces awareness and understanding of safety and security procedures. Ensures that all
restaurant managers under supervision are well-informed about operational changes and
new products. Confirms the application of business tools

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

restaurant manager

September 2015 - September 2024

Kuwait Food Company

Al Kuwait, Kuwait

September 2015 - September 2024

• develop restaurant-specific Annual Operating Plans and communicate to the team.
• Set the monthly restaurant business plan and review monthly.
• Audits cash handling procedures to ensure deposits, receipts for cash, change fund,
deletes and paid outs are handled appropriately.
• Enforce and support all training & development plans for all staff under his/her
supervision.
• Implements programs to enhance order accuracy, speed of service, courtesy, and
cleanliness, actively coaching and demonstrating team involvement in problem-solving to
enhance customer satisfaction.
• lead the Rewards and Recognition (R&R) plan.
• Monitors operational effectiveness using key performance indicators (KPIs) and offers
constructive feedback and support. Ensures that all supervised restaurants can meet or
exceed objectives as planned.
• Enforces awareness and understanding of safety and security procedures. Ensures that all
restaurant managers under supervision are well-informed about operational changes and
new products. Confirms the application of business tools.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

area manager

July 2023 - September 2023

Kuwait Food Company - Americana Restaurant Division

Hawali, Kuwait

July 2023 - September 2023

solutions to problems to ensure a profitable business.
Acting as Area Coach for 6 stores, Kuwait Food Company (Americana Group)
• Works with Store Management to develop restaurant-specific Annual Operating Plans and
communicate to the team.
• Sets with the Store Management the monthly restaurant business plan and review
monthly.
• Audits cash handling procedures to ensure deposits, receipts for cash, change fund,
deletes and paid outs are handled appropriately.
• Enforce and support all training & development plans for all staff under his/her
supervision.
• Implements programs to enhance order accuracy, speed of service, courtesy, and
cleanliness, actively coaching and demonstrating team involvement in problem-solving to
enhance customer satisfaction.
• Collaborates with Store Management to formulate and lead the Rewards and Recognition
(R&R) plan for the region. Monitors operational effectiveness using key performance
indicators (KPIs) and offers constructive feedback and support. Ensures that all supervised
restaurants can meet or exceed objectives as planned.
Feb

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Education

Fayoum University

June 2011

June 2011

Bachelor's degree, Tourism And Hotel Management

Egypt

GPA (percentage): 86%

GPA (percentage): 86%

Skills

Field Training
Expert
Field Training
Expert
Customer Service
Expert
Customer Service
Expert
Restaurant Management
Expert
Restaurant Management
Expert
QSR
Expert
QSR
Expert
Food Safety
Expert
Food Safety
Expert
customer service & production level &report generation and analysis
Expert
customer service & production level &report generation and analysis
Expert
food safety & inventory management & employee training
Expert
food safety & inventory management & employee training
Expert
Hospitality
Expert
Hospitality
Expert
Restaurants Management
Expert
Restaurants Management
Expert
Sales
Expert
Sales
Expert
Management
Expert
Management
Expert
Training
Expert
Training
Expert
Customer Service
Expert
Customer Service
Expert

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Certifications
shift leader training program
crew training coordinator

Training
shift leader training program
Kuwait food company
Feb 2016
Show credentials
servsafe
Servsafe international
Dec 2019
Show credentials