Assistant Manager
Tasc Outsourcing
مجموع سنوات الخبرة :12 years, 7 أشهر
- Implemented and developed Credit Policy for the
organization, defining criteria for setting credit
limits for customers.
- Handling Government and fortune 500 customers
from more than 30countries and managing AR of
over AED 130M.
- Managing a team of 10 people (onsite and
offshore) with an overall collection of AED 991M
+ P/A.
- Reduce exchange loss by AED: 200k + (P/A) by
converting customers to USD currency payments
and opening multi-currency bank accounts.
- Manage Order to Cash Cycle for 600+ customers
and 1200+ Invoices (P/M)and account
reconciliations.
- Responsible for due diligence of new customers
through KYC documentation, Customer ratings,
evaluating Credit risk and credit worthiness.
- Mange Cash Flow and Banking facilitates.
- Managing credit insurance for customers with
open credit and ensuring credit limits are backed
by insurance.
- Review and publishing of MIS reports with
Management on AR every month.
- Customer liaison and investigate/resolve
customer queries.
- Coordination with sales and operations team,
Commercial’s discussion and Contracts
management for credit terms.
- Coordinating with legal team on legal action
against customers with delay /default in payments.
- Managing internal and external Audits.
Awards & Achievements
- 2-time yearly winner of Finance Rockstar award
and monthly Achievement awards.
- Won Winners trip to Thailand.
- DOS reduced from 65 days to 45days.
- Bad debts of less than 0.01% of revenue in the last
5 years through proper due diligence and credit
evaluation of customers.
- Automation - Invoice Automation & AR follow up
automation.
- Part of project team for implementation of BI
Dashboard and Kiss flow.
- Implemented new AR software Side Trade for
tracking productivity and AR issues.
- Implementing Credit Policy and credit functions.
- Cash Flow Management, Banking facilitates and
Managing relations with bankers.
- Implementing and Monitoring Credit functions:
KYC, Due diligence, Customer ratings, Credit
Limits, Credit worthiness, payment terms &
Collections.
- Process Automation - Time sheet management,
Cheque Management.
- Managing Litigations, and Risk management.
- Customer liaising and problem solving
- Reconciliation and investigating of customer
accounts and monitoring customer account
details for non- payments, delayed payments, and
other irregularities.
- Monitoring the invoicing process for more than
700+ customer
- MIS reporting, Strategic & Tactical discussion
with Management.
- Managing Audit
- Sales & Marketing for Fleet division of -
Nissan/BMW/Renault/Infinity.
- Developing new channels of sales & Exploring
International markets.
- Negotiations, Budgeting, Product Allocations,
market surveys and Product ordering.
- launching campaigns and Internet & E-mail
Marketing.
- Managing existing Accounts and delivering an
exceptional customer experience.
- Making new franchises for bulk business, develop
channel partners and Customer liaising.
- Studying requirements of Customer and analyzing
the campaigns launched by clients.
- Developing software and interface according to the
campaigns launched by customer.
- As my client was American Express calculations
relating to discounts we revolved.
- Inter team coordination as project was launched
globally so had to coordinate with other team
members all around the world.
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