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Rohit Sawant, Head of Business Operations

Rohit Sawant

Head of Business Operations·EMKA Pacific Indonesia

India

Master's degree, Operations Management

Work experience

Total years of experience: 13 years, 3 months

Head of Business Operations

March 2025 - March 2026

EMKA Pacific Indonesia

Bandung, Indonesia

March 2025 - March 2026

• Oversaw full business operations for a manufacturing subsidiary, driving revenue growth, production
efficiency, and profitability through cost-effective resource management and strong customer service
standards.
• Managed complete business and P&L accountability for the Indonesian manufacturing operation, driving
revenue growth, margin improvement, cost optimisation, and cash-flow performance through strategic
operational leadership.
• Built and mentored a high-performing operations team of 10-12 people, setting clear performance
expectations and providing hands-on guidance to maximise productivity and accountability.
• Led cross-functional teams to resolve critical operational challenges, fostering a culture of problem-solving
and continuous improvement across departments.
• Developed and enforced operational policies, identified cost-saving opportunities, and streamlined workflows
resulting in measurable efficiency gains across procurement, production, and customer-facing functions.
• Improved Overall Equipment Effectiveness (OEE) from 57% to 78% by identifying and eliminating key
production losses, enhancing throughput and reducing downtime across manufacturing lines.
• Drove revenue growth by creating customer expansion strategies, coordinating liquidation of discontinued
inventory to recover capital, and analysing market trends to guide resource allocation decisions.
• Managed a broad stakeholder ecosystem spanning C-suite leadership, department heads, external vendors,
and global subsidiary partners — ensuring alignment on operational priorities, resolving escalations, and
maintaining strong working relationships across all levels.
• Served as the single point of contact for all subsidiary operations globally, coordinating procurement,
logistics, imports/exports, and supply chain activities across 5-8 countries with an annual value of approx.
₹15-20 million.
• Proactively mitigated operational and business risks through structured performance reviews, staff
assessments, and implementation of corrective action plans.
• Reduced inventory holding by 18% through implementation of inventory management systems. Optimized
stock levels and reduced waste.
• Enhanced overall plant capacity and machinery utilisation through systematic maintenance planning, shift
optimisation, and elimination of production bottlenecks.
• Drove New Product Development initiatives, coordinating closely with engineers, supervisors, and tool room
technicians to ensure seamless transition fromdesign to production.
• Oversaw operations and sales, driving OEE improvements, managing procurement, imports/exports, and
global supply chain coordination, ensuring adherence to quality standards and production targets.
• Oversaw client relationships across Australia, Mexico, UAE, Saudi Arabia, Oman, UK, USA, Spain, Kuwait and
India, driving market penetration, commercial performance, and long-term business growth.

Company industry:
Manufacturing

Consultant - Operations

January 2018 - March 2025

Pune

Pune, India

January 2018 - March 2025

• Designed and implemented strategic operations plans for manufacturing clients, covering production
planning, resource allocation, and workflowstandardisation to enhance efficiency.
• Supported manufacturing clients in new product development (NPD) by translating client requirements into
actionable production specifications and coordinating with engineering teams for execution.
• Established operational frameworks for clients, enabling data-driven monitoring of production metrics, cost
variances, and performance trends.
• Advised 15+ manufacturing firms on end-to-end operations setup, from facility readiness and workforce
structuring to defining SOPs and production workflows
• Led ERP implementation projects for manufacturing clients, configuring operations and production modules
to streamline shop floor visibility and reporting — including full-cycle implementations from requirements
through go-live
• Established end-to-end performance metrics and operational KPIs aligned with business objectives, instituting
governance mechanisms that ensured cross-functional accountability and continuous process improvement
• Conducted process improvement engagements using lean principles, identifying bottlenecks in production
lines and recommending actionable efficiency gains
• Restructured supply chain frameworks for clients, covering vendor rationalisation, sourcing strategy, and
inbound logistics optimisation
• Developed procurement systems and sourcing policies, enabling clients to reduce dependency on single
vendors and improve purchase cycle efficiency
• Drove production planning improvements by introducing capacity planning tools and scheduling frameworks
aligned with client demand patterns
• Assessed existing operational systems against industry benchmarks, delivering gap analyses and prioritised
roadmaps for improvement
• Managed multiple concurrent client engagements across multiple sectors, coordinating cross-functional
stakeholders to ensure timely delivery
• Improved Overall Equipment Effectiveness (OEE) across client manufacturing sites, driving measurable gains
in throughput and reducing unplanned downtime.
• Facilitated team building and change management initiatives for clients undergoing operational restructuring,
ensuring workforce alignment with new processes and systems.
• Led cross-functional client teams across multiple concurrent engagements, collaborating to define action
plans, benchmark existing systems, track performance indicators, and drive measurable improvements
aligned to each clients business objectives.

Company industry:
Software Development

Operations Manager

April 2015 - December 2017

Darshana Industries Private Limited

Pune, India

April 2015 - December 2017

• Held dual responsibility as Operations Manager and Business Analyst, playing a key role in leadership
decision-making, operational planning, and business performance reviews.
• Jointly managed Production and Sales departments, aligning manufacturing output with commercial
requirements to improve on-time delivery and customer satisfaction.
• Managed diverse stakeholders including C-suite leadership, domestic business partners across India,
international OEMs, and cross-functional teams — driving consensus on production priorities, client
requirements, and business objectives.
• Spearheaded revenue scaling initiatives that grew turnover by ₹140 million (50% growth) in under 3 years, by
strengthening dealer networks, optimizing sales processes, and capturing new market opportunities.
• Represented the organization at multiple regional and national trade exhibitions, driving brand visibility,
engaging prospective dealers, and generating qualified leads that contributed to business growth.
• Acted as a single point of contact for business partners across India for production coordination.
• Managed client relations, gathering requirements and coordinating with the design team for product
development.
• Conducted technical knowledge sessions and product training for dealer networks across the territory,
strengthening channel partner competency, improving product positioning, and driving higher sell-through
rates.
• Handled technical sales inquiries from international partners and OEMs, ensuring timely responses.
• Directed daily production activities for a team of 15+ supervisors, managing a vendor base and implementing
resource planning to meet deadlines and quality standards.
• Oversaw end-to-end account management including client onboarding, issue resolution, contract renewals,
and performance reviews, ensuring consistent service delivery and client satisfaction
• Led ERP system implementation, optimizing operations module for improved workflow management.
• Drove dealer network expansion by prospecting, qualifying, and onboarding new dealers, increasing channel
coverage and revenue potential across the assigned territory
• Successfully secured the largest order in company history, exceeding INR 20 million in revenue.
• Oversaw Injection Moulding, Zinc Die Casting, and Sheet Metal manufacturing processes, and actively
participated in New Product Development from concept through to production launch.
• Worked closely with dealer network to offload old and slow-moving stock through special schemes,
promotional pricing, and bundling strategies, minimizing inventory losses and improving cash flow
• Served as the single point of contact for all business partners, coordinating procurement, logistics,
imports/exports, and supply chain activities across 8-10 countries with an annual value of approx. ₹25-35
million.
• Managed and strengthened dealer networks and key client relationships across Australia, France, UAE, Saudi
Arabia, and Oman, UK, Netherlands, USA, Spain, Kuwait and Nigeria driving business growth, customer
satisfaction, and market expansion in international markets

Company industry:
Manufacturing

International Research Associate

March 2014 - March 2015

Catenon Worldwide Executive Search

Pune, India

March 2014 - March 2015

• Conducted executive-level talent research across Asia, APAC, Middle East, Americas and Europe — identifying
and mapping senior candidates and target organisations for critical client mandates across multiple
industries.
• Collaborated directly with senior leadership on high-priority, confidential search projects requiring speed,
precision, and cross-border coordination; monitored project progress to ensure on-time delivery of mandates.

Company industry:
Human Resources Outsourcing

Engineer

October 2009 - November 2010

Shapoorji Pallonji & Co. Ltd.

Ahmedabad, India

October 2009 - November 2010

• Supported project management, progress monitoring, and billing & cost control for large-scale maintenance
operations at Shapoorji Pallonji, ensuring adherence to budgets and project timelines.
• Managed manpower deployment and resource planning across construction sites, ensuring optimal workforce
utilisation and coordination with site supervisors.
• Handled procurement of local and imported materials and heavy machinery, coordinating with vendors to
meet project timelines and cost targets.
• Planned and controlled machinery scheduling and utilisation, minimising idle time and maximising uptime
across construction operations.
• Developed and managed vendor relationships, coordinating with suppliers for timely delivery of materials and
building a reliable supply base for project requirements.

Company industry:
Construction & Building

Education

University of Pune, Indira Institute of Management

May 2013

May 2013

Master's degree, Operations Management

India

GPA (percentage): 68.4%

GPA (percentage): 68.4%

University of Pune, Modern Education Society's College of Engineering

May 2009

May 2009

Bachelor's degree, Mechanical Engineering

India

GPA (percentage): 60.85%

GPA (percentage): 60.85%

Skills

BUSINESS OPERATIONS

Intermediate

BUSINESS PROCESS MANAGEMENT

Intermediate

COMPOSITE MATERIALS

Intermediate

CONSULTING

Intermediate

ENTERPRISE RESOURCE PLANNING

Intermediate

LEADERSHIP

Intermediate

LOGISTICS

Intermediate

OPERATIONS

Intermediate

RESTRUCTURING BUSINESS

Intermediate

SUPPLY CHAIN

Intermediate

Languages

English

Expert

Hindi

Intermediate