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رولا النمر, Sales Manager - Banquet

رولا النمر

Sales Manager - Banquet ·IHG

الإمارات العربية المتحدة

دبلوم, Interior Design

الخبرة العملية

مجموع سنوات الخبرة: 20 سنوات, 9 أشهر

Sales Manager - Banquet

يناير 2022 - يناير 2023

IHG

دبي، الإمارات العربية المتحدة

يناير 2022 - يناير 2023

Handling and converting Meetings, Events, and Group inquiries.
Planning events in conjunction with the client.
Arrange and carry out Hotel show rounds.
Ensure the complete administration and execution of all planned events.
Negotiate space, dates, and rates to obtain booking goals while focusing on shoulder and off-season business.
Each month review the next 6 months' availability to highlight high or low-demand dates and take steps to minimize the risk of any shortfall or overbookings.
Assist in preparing and monitoring sales, department, and budgetary reports as and when required.
Assist in the operation once the event starts and be involved in the pre-briefing with the operation team to make sure to pay attention to all highlighted points of services required by the client to meet the guest's expectation
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Banquet Sales Manager

يناير 2010 - يناير 2020

Holiday Inn Bur

الإمارات العربية المتحدة

يناير 2010 - يناير 2020

● Handling and converting Meetings, Events, and Group inquiries.
● Planning events in conjunction with the client.
● Arrange and carry out Hotel show rounds.
● Ensure the complete administration and execution of all planned events.
● Negotiate space, dates, and rates to obtain booking goals while focusing
on shoulder and off-season business.
● Each month review the next 6 months' availability to highlight high or
low-demand dates and take steps to minimize the risk of any shortfall or
overbookings.
● Assist in preparing and monitoring sales, department, and budgetary
reports as and when required.
● Assist in the operation once the event starts and be involved in the
pre-briefing with the operation team to make sure to pay attention to all
highlighted points of services required by the client in order to meet the
guest expectation
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
المبيعات

Business Development Manager

أبريل 2015 - سبتمبر 2019

Park Regis Business Bay Dubai

أبريل 2015 - سبتمبر 2019

, Dubai, UAE
● Develop a growth strategy focused both on financial gain and customer
satisfaction
● Conduct research to identify new markets and customer needs
● Arrange business meetings with prospective clients
● Promote the company’s products/services addressing or predicting
clients’ objectives
● Prepare sales contacts and insuring adherence to law-established rules
and guidelines
● Keep records of sales, revenue, invoices, etc
● Responsible for the weekly, monthly, sales plan reports,
marketing plans & providing management with feedback.
● Provide trustworthy feedback and after-sales support
● Build long-term relationships with new and existing
customers
● Develop entry-level staff into valuable
salespeople.
19th
الدور الوظيفي:
الإدارة

Business Development Manager

فبراير 2018 - يوليو 2019

Tulip Inn

الإمارات العربية المتحدة

فبراير 2018 - يوليو 2019

● Following up on new business opportunities and setting up meetings
● Identifying sales leads, pitching services to new clients and maintain a
good working relationship with new contacts
● Planning and preparing presentations
● Communicating new product developments to prospective clients
● Overseeing the development of marketing literature
● Good communication skills, good business sense, deep understanding of
marketing principles, positive attitude negotiation skills & plenty of
initiative.
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
الإدارة

Senior Sales Manager

يونيو 2016 - نوفمبر 2017

الإمارات العربية المتحدة

يونيو 2016 - نوفمبر 2017

● Drawing up proposals, contracts, and general correspondence with all
government/corporate & leisure clients.
● Take over responsibilities in drawing up guidelines and sequences for the
following:
● Sales & Marketing Strategies
● Offers, special promotions & contracts for FIT, Groups & Long stay
● Follow up on all decision deadlines
● Proposals for meeting & banqueting including Out Door Catering
● Competition checks
● PR to all key/ potential accounts
● Marketing exposure through Local Road Shows & Exhibitions
● Assisting DOSM in preparing for all internal meetings related to sales &
marketing department.
الدور الوظيفي:
المبيعات

Senior Sales Manager

فبراير 2012 - فبراير 2016

Emirates Grand Hotel

الإمارات العربية المتحدة

فبراير 2012 - فبراير 2016

● Adhere to deposit guidelines
● Handling all negotiations for groups, B2B contacts,
● Planning for 3 months ahead (focusing on main points for sales plans,
sales calls, telesales, sales blitz
● Entertainment, site inspection and attending major
local exhibition
● Maintaining and updating accurate data of
accounts - production, lost/ repeat business
& recaptured accounts.
● Carrying out hotel tours and
sight inspections
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
المبيعات

Senior Sales Manager

نوفمبر 2010 - يناير 2012

Miramar Al Aqah Beach Resor

الإمارات العربية المتحدة

نوفمبر 2010 - يناير 2012

● Planning organization of contracted rates with customers
● Handling negotiations and reservation agreements for groups
● Attending weekly and monthly sales & marketing meeting
● Planning for weekly sales schedule / preparing weekly sales report
● Good communications with all government sectors
● handling al hotel tours entertainment and sight inspections
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
المبيعات

Marketing Manager

يناير 2009 - ديسمبر 2009

Hollywood Adventures

الإمارات العربية المتحدة

يناير 2009 - ديسمبر 2009

● Accountable for every logistical element of events, food & beverages,
room set-up, audiovisuals, entertainment… etc.
● Make sure every conference stick to budget
● Recognize opportunities and areas for the cost savings
● Made, handle and maintain good relations with the logistics providers.
مجال الشركة:
العقارات
الدور الوظيفي:
التسويق والعلاقات العامة

Sales Manager

يناير 2007 - ديسمبر 2008

Al Raha Beach Hotel

الإمارات العربية المتحدة

يناير 2007 - ديسمبر 2008

● Manage, and discuss events and group reservations
● Draw up offers, contracts, and general correspondence with clients.
● Planning and organization of written, telefax, and personal contracts with
customers and supervision of these contracts
● New acquisition of customers in all segments focusing on assigned
segments to ensure hotel plan and budget are met
● Maintaining accurate date of accounts with all reports related
(production, lost business, repeated business….. etc.
● Providing support and clear communication with banquet administration
& banquet operations for events.
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
المبيعات

Sales Executive

مارس 2005 - ديسمبر 2006

Sharjah National Hotels

الإمارات العربية المتحدة

مارس 2005 - ديسمبر 2006

● Handling and managing accounts (corporate and seizure
● Handling conference and banquet sales
● Devising marketing plans and assisting in preparing budgets
● Public relations and marketing of the property
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
المبيعات

Banquet Sales Executive

أكتوبر 2003 - أبريل 2005

Hilton Abu Dhabi

الإمارات العربية المتحدة

أكتوبر 2003 - أبريل 2005

Government / Corporate/ Mice -
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
المبيعات

Banquet Coordinator

يونيو 2000 - أكتوبر 2003

Rotan

الإمارات العربية المتحدة

يونيو 2000 - أكتوبر 2003

● Implement all sales action plans related to the market area
● Establish and maintain files on major active accounts
● Promote and produce sales leads for sister hotels
● Entertain minimum of 5 accounts on a weekly basis
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

التعليم

Jordan University for Women

يناير 1995

يناير 1995

دبلوم، Interior Design

الأردن

Skills

CONTRACT MANAGEMENT
Expert
CONTRACT MANAGEMENT
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
GOVERNMENT
Expert
GOVERNMENT
Expert
MARKET PLANNING
Expert
MARKET PLANNING
Expert
MARKETING
Expert
MARKETING
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert
NEGOTIATION
Expert
NEGOTIATION
Expert
SALES
Expert
SALES
Expert
NEXT
Expert
NEXT
Expert
B2B
Expert
B2B
Expert

اللغات

العربية

متمرّس

الانجليزية

متمرّس