rola haddad, User Growth Manager

rola haddad

User Growth Manager

Cookpad MENA

Location
Lebanon - Baabda
Education
Master's degree, Master-1-in Public Relations and Advertising
Experience
16 years, 4 Months

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Work Experience

Total years of experience :16 years, 4 Months

User Growth Manager at Cookpad MENA
  • Lebanon
  • My current job since January 2019

Cookpad MENA, Cookpad is a tech company working to make everyday cooking fun because we believe that cooking is the key to a happier and healthier life for people, communities and the planet. I leverage social media, online and offline events, and product marketing tools to maximize the delivery of Cookpad's mission, brand awareness, engagement, and value. I work closely with Marketing, Editorial, and product teams to ensure that the messages sent out align with Cookpad's essence and reason for being. And as a community builder aware of the challenges of everyday cooking, I spend time tending to our community. Supervise and evaluate social media posts Create content for blogs and media outlets Research cooking trends Identify and manage partnerships brands Launch engaging initiatives for the community Curate all feed content in collaboration with the search team Manage user complaints and incidents Plan and run offline community events

Community Manager at Cookpad MENA
  • Lebanon
  • January 2013 to January 2019

Grow and manage the company's online presence through local content, blogs, SM posts Create content for challenges, newsletters, and communication materials Motivate and engage MENA users daily through community initiatives Manage incoming user-generated content, and respond to community questions Leverage Google Analytics, Google Search Console, and Tableau to track performance against set targets Propose, test, and run new online community initiatives to improve our numbers

Business Development Officer at El Rancho
  • Lebanon
  • January 2012 to January 2013

I was responsible for developing and executing sales strategies, maintaining a large client portfolio, coordinating promotional events, preparing customized offers for corporate events, and managing special events. Additionally, I was responsible for managing special events and handling client follow-ups. Experience

Reporter and Producer at Virtual Media Productions
  • Lebanon
  • January 2008 to January 2012

Virtual media production is a production and a post production company based in Lebanon. VMP produces TV programs such as social programs, music programs, health programs, motor shows, game shows, Music videos and documentaries. Reporter: Al Aan TV (Dubai) for "shoufi mafi" tv show Abu Dhabi al oula for "paparazzi" tv show Segment Producer for "X- Drive motor show": Initiating contacts with all cars, boats and motorcycles companies Preparing scripts Plan &executes the advertising activities &promotions. Coordinating with the advertising &media agencies Producer: Preparing case studies, Interviewing, Initiating contacts with selected guests for a social tv show named "woujouh wa qossas"

Education

Master's degree, Master-1-in Public Relations and Advertising
  • at Lebanese University-Fanar
  • January 2008

Bachelor's degree, Bachelor degree Public Relations
  • at Lebanese University - FID Lebanese University
  • January 2008

Specialties & Skills

Production
Journalism
Marketing
TABLEAU (BUSINESS INTELLIGENCE SOFTWARE)
NEWSLETTERS
ANALYTICS
COMMUNICATIONS
COORDINATING
GOOGLE ANALYTICS

Languages

Arabic
Expert
French
Intermediate
English
Intermediate