Rola Zayyat

Customer Service Officer at Abu Dhabi National Insurance Company

• United Arab Emirates
• My current job since February 2018

Traffic Vehicle Inspection Department)
•Helping Customers choose the right product or service for their requirements.
•Answering urgent emails and calls regarding Motor insurance and accidents.
•Solved problems with insurance regarding traffic ID numbers in Abu Dhabi, Dubai.
•Issuing Motor Oman Insurance and Motor Export Insurance.
•Listening to customers complaints and working to resolve their issues.
•Motor Fleet Operator Officer (Head Office)
•Record keeping.
•Maintain departmental compliances with company policies and procedures.
•Replying to companies emails regarding Fleet motor insurance Traffic System.
•Resolve disputes.
•Schedule, route, maintain and track transport vehicles.
•Issuing Fleet Certificates-Renewals- Addition- Oman fleet for commercial and private vehicles.

Teller at Blom Bank

• United Arab Emirates
• May 2010 to March 2011

Answer questions regarding Bank services and perform a variety of account maintenance
•Serve as source of information and guidance to

Executive at InfoPro sal- Beirut-Hamra Stree

• April 2009 to March 2010

Provide qualified leads and book new business opportunities as a sales agent to help achieve company sales targets and improve profitability.

coordinator at Beiru

• June 2008 to March 2009

Happy Totts Camp-

Private Teacher at Beiru

• January 2008 to June 2008