Rolan Empleo, Technical Editor

Rolan Empleo

Technical Editor

SWCC

Location
Saudi Arabia - Jubail
Education
Diploma, Computer Technician
Experience
32 years, 9 Months

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Work Experience

Total years of experience :32 years, 9 Months

Technical Editor at SWCC
  • Saudi Arabia - Jubail
  • My current job since July 2014

• Analyzing the documents submitted for editing and determines the supplied information, making notes to ensure proper association and preservation of the information in the document and check for technical accuracy.
• Implementation & Customization of Technical Document Management System (TDMS) to provide access to the plant's drawings and manuals through plant network.
• Converting the drawings and manuals into digital format using OEC TDS600 large format scanners, OCE 3165E Scanners and OCE 3000 Microfilm scanner etc.
• Compiling the scanned documents and converting it into an E-Book for easy browsing of manuals.
• Troubleshooting and maintenance of departments PCs and network.
• Installation of software and routine back-ups of the department's data.
• Update intranet data information, using MS FrontPage 2003
• Other data update by Acrobat 9 Professional

Senior Computer Maintenance Technician at Saline Water Conversion Corporation
  • Saudi Arabia - Jubail
  • June 2003 to June 2014

• Installation & Configuration (software & Hardware), of all type of PC computers, Network Installation & Troubleshooting
• Installation & Configuration of Fiber Optic PCI LAN Card (NIC)
• Configure workstation on the network using DHCP & TCP/IP configuration. Join to Domain.
• Configuration of network printer & sharing.
• Knowledge in Access Database configure sharing and access permissions.
• Setting up Microsoft Exchange Server Email (client side)
• Install QNX Operating System
• Install PCV (Process Control View) software on QNX system to be used for Plant monitoring (Real time application), running on INFI 90 protocol. (Bailey Canada)
• LAN INFI90 system protocol, Familiarization on the function codes. (by ABB)
• Configuration & Troubleshooting of Software & Hardware (modules.)
• DCS modification on critical & normal alarms.
• Analyze flow & signals based on the cad sheets.
• Checking of fiber optic line (modem) connection to other plant.
• Work on Up-gradation of new system from INFI90 to 800XA DCS system. (ABB)

Technical Head at I. T. PRO. INC
  • Philippines
  • January 2000 to June 2003

• Review maintenance contract to be offer to customer.
•Preparation of schedule for Maintenance in every company with maintenance and repair contract
•Supervise & Assigned personnel for Preventive Maintenance
•Supervise technician on computer repairs
•Preparation for Setting up Network: Cable layout & installation, UTP standard cabling, setting up 2 switching hub.
•Supervise Installation & Configuration of Windows2000 server on Compaq Proliant 1600 machine.
•Checking up the Installation of Internal HP Tape Backup on Compaq machine (Server) to make sure data safe storage.
•Supervise engineers in Configuring of TCP/IP & DHCP on the server & to workstation.
•Supervise technician for setting up Internet sharing, high speed connection (Broadband Line) and (dial-up) on the server to have access all workstation to the internet.

I. T. Senior Field Support Engineer at Abdullah Fouad
  • Saudi Arabia - Riyadh
  • January 1997 to September 2000

• Assign to Lucent Technologies as Senior Field Support Engineer.
• Supporting problems hardware & software, ranging from 1, 500 users onsite & a total of 3, 000 users for the whole network (onsite & remote site).
• TCP/IP & DHCP Configuration on the client.
• Provides Technical support to the client through field services.
• Assist in the installation of Microsoft NT 4.0 operating system and in the preliminary system administration function in configuring the server.
• Does preventive maintenance which includes repairs of Compaq computer and other peripherals, system upgrading, installation and configuration of needed software.
• Provides onsite support for desktop computers running Windows NT.
• Does setup and configuration of new PC w/c includes installation and configuration of operating system and needed applications.
• Install and configure local programs which runs under Oracle.
• Provides operations support in the data center. (i.e. run backups, change tapes and system monitoring)
• Assists Field Engineer in analyzing and determining problems being faced by users.

Senior Service Engineer at Intracom Systems, Inc
  • Philippines
  • May 1995 to May 1997

•Responsible for the installation and administration Novell Operating System.
•Maintenance on Novell Networking
•Performs design and cable layout for Novell networking installations.
•Provides system maintenance, which includes repairs of monitors, printers and other computer peripherals, board level repairs on ALR motherboards and installation and configuration of third party products into different ALR computer system.
•Manages in-coming calls and delegates it to our Field Engineers.
•Everyday visit to customer for maintenance & Technical assistance.
•Recommend best computer for the customer needs
•Does Field services of different kind of computer problems

Senior Service Engineer at Algood Computer Services, Inc
  • Philippines
  • May 1994 to February 1995

• Assigned field servicing job to computer technicians taking into consideration their expertise and weaknesses of the different types and brands of computer, hardware peripherals.
• Supervise in house repair.
• Recommend to customers the best possible computer that is most suitable to customer’s needs & requirements.
• Assist to Marketing Personnel for technical information to the customer
• Installation of different kinds of software’s.
• Installation & Configuration of LAN (Local area Network) Hardware & Software.
• Cable Layout & Installation

Service Engineer II at Gains Computer & Telecomm. Inc.
  • Philippines
  • June 1991 to April 1994

• Assigned in Engineering Department, Assembling of units, Supervise repair of computers, printers, monitor & other peripherals.
• Troubleshooting both hardware & software problem.
• LAN (Local Area Network) Hardware & Software installation.
• Installation of Novell 3.11.
• Troubleshooting LAN problems
• Software Installation
• PC Assembling
• Provide support on remote area
• Cable layout & installation
• On site service, repairs for any kind of computer problems

Education

Diploma, Computer Technician
  • at AMA COMPUTER
  • October 1991
Diploma, Electrical
  • at Surigao State College of Technoogy
  • March 1986

Specialties & Skills

IP Networking
MS Office tools
Data Access
Networking Events
Customer Service
DATA CENTER (backup data)
Computer Maintenance & Troubleshooting
client network configuration
Network Printer / sharing Configuration
Updating of Intranet Web page information
Knowledge of using Infor system / generating report
ACCESS DATA BASE
Network Cabling configuration

Languages

English
Expert
Filipino
Expert

Training and Certifications

ABB (Training)
Training Institute:
800 xA System
Date Attended:
November 2011
Duration:
35 hours

Hobbies

  • Learn new things / Exercise (playing basketball)