Founder And CEO
RevoTips - Cyber Security & Digital Transformation Consultants
Total years of experience :17 years, 5 Months
Key Responsibilities:
• Provide cyber security consultancy & solution for top companies and governments in the region like Pen Test, compromise assessment, phishing email test, DDOS simulation & protect, implementing cyber security risk management framework, cyber security training… etc.
• Spearhead high-end IT projects and assignments simultaneously, define the work scope for every engagement, and explain client requirements to the technical team.
• Render definitive IT consultancy and web solutions advisory to clients concerning the operational challenges in their respective businesses.
• Provide sophisticated plans for backup and disaster recovery, inter-company networking, information security, and IT systems implementation.
• Function as a critical stakeholder concerning concept development for websites, web applications, mobile applications, and e-business services activations.
• Guide and mentor teams to develop turnkey IT solutions for clients, maintain coordination between programmers, graphic designers, webmasters, SEO experts, etc.
• Manage an extensive client portfolio in Lebanon and Dubai, including solidarity-card.org (for the catholic schools in Lebanon), Lions Club International, Promoseven in Dubai, and many others.
• Focus on retaining key client accounts by delivering quality output while also working towards the addition of new customers to fuel business growth.
• Collaborate with management team members to prepare business proposals, chalk out project plans, and negotiate project delivery agreements with clients.
• Schedule and attend meetings with clients, deliver technical presentations related to installation, deployment, and maintenance of specific IT products/solutions, tailor-made for their functional needs.
• Conduct ongoing research about advancing technologies, identify the need to upgrade existing technical environments and execute necessary steps to oversee such changes.
Highlights:
• Speaker at the Cyber Security Risk Management - Legislation Conference Dubai 2019
• Speaker at the Kuwait Financial Technology conference on Blockchain & Cryptocurrency Kuwait 2018
• Speaker at the Gulf Conference & Exhibition Challenges of Cybersecurity for Information and Communication Kuwait 2018
• Keynote Speaker at a private Luncheon for C-suite and Senior GCC Executives Dubai 2018
• Speaker at the 10th Kuwait Info Security Conference and Exhibition Kuwait 2018
• Speaker at the Cyber Security and Role of Internal Audit Kuwait 2018
• Speaker at the British Business Forum - British Embassy Kuwait 2018
• Speaker and trainer at the 7th Cyber Security for Energy and Utilities Forum Abu Dhabi 2018
• Speaker at the Kuwait IT Governance Risk & Compliance Forum Kuwait 2018
• Speaker & Panelist in IoT Integration Summit Muscat 2017
• Speaker at the IAA Conference Kuwait 2017
• Speaker at the Middle East Social Media Festival Beirut 2017
• Speaker at the 4th Middle East Cloud Computing & Big Data Conference Kuwait 2016
• Chairman of CyberSense - The Cyber Defense & Network Security Summit Muscat 2016
• Chairman of The Digital Media Summit Outreach Dubai 2016
• Speaker at The 8thKuwait Info Security Conference & Exhibition Kuwait 2016
• Speaker at The 5thArabian Social Media Conference & Exhibition Kuwait 2016
• Speaker at The Bankers Customer Experience Summit Dubai 2016
• Chairperson of the 4th Middle East Smart Cities Summit Dubai 2015
• Speaker at the Business Continuity Management for Utilities Middle East Conference Abu Dhabi 2015
• Speaker and Panelist in Real Time Communication Dubai 2015
• Interviewed by the Future TV on 28th Feb 2015 on Cyber Security Beirut 2015
• Head of Jury for the Smart Government Award, as part of the 5th E-government Excellence Award Ceremony Dubai 2014
• Speaker at the Promedia Social Media and Information Security Conference Kuwait 2015
• Social Media & Online Security Instructor & Consultant with MCF - MI (May Chidiac Foundation - Media Institute) Beirut 2013 - 2015
• Social Media & Online Security Instructor at the American University of Science & Technology Beirut 2013
• Social Media & Online Security Consultant with Aljazeera Channel Doha 2013
Key Responsibilities:
• Providing Cyber Security Services, Consultancy, Solutions & Training
• Leading high-end IT projects and assignments on a simultaneous basis, mainly Focusing on Cyber Security
• Providing security assessment for all public interfaces
• Providing internal IT audit & security assessment
• Providing high level Business, IT & security consultancy
• Providing social engineering consultancy
• Providing intensive training for technical and non-technical people
Key Responsibilities:
• Led high-end IT projects and assignments on a simultaneous basis, mainly Focusing on Cyber Security
• Provided security assessment for all public interfaces
• Provided internal IT audit & security assessment
• Provided high level Business, IT & security consultancy
• Provided social engineering consultancy
• Provided intensive training for technical and non-technical people
Key Responsibilities:
• Personal Consultant for the Minister in everything related to IT, ICT, Technology, Digital Marketing & Social Media
• Worked as the IT and Social Media Consultant for the Ministry of Information, with accountability towards planning and executing various internal projects.
• Developed and supervised over the execution of social media strategies and other digital initiatives, including execution of viral campaigns, management of digital channels / accounts, etc.
• Handled the integration of interactive media and its various aspects within the Ministry of Information’s agenda, and drive necessary SEO / SEM activities.
• Led, managed and supervised technical teams to activate social media campaigns and digital marketing programs on behalf of the ministry.
• Provided in-depth insights to the ministry about the implementation of comprehensive IT solutions and systems to optimize operational productivity.
• Involved in the preparation of technical as well as functional requirements for ministry projects, along with end-to-end project planning and scheduling.
• Conducted feasibility study about the ministry’s IT requirements and accordingly recommended technological changes within the existing infrastructure.
• Ensured timely follow-ups with all departments of the ministry including TV, Radio, Engineering etc, and assisted in the completion of technical projects.
Key Responsibilities:
• Established the Social Media Agency with an objective to assist businesses from across various sectors to promote and grow their business using professional social media consultancy.
• Render robust social media campaign planning and management consultancy to clients on an ongoing basis and undertake their projects on a simultaneous basis.
• Work towards the retention of existing clients along with the addition of new accounts to the portfolio, in an effort to increase the company’s revenues.
• Lead and manage campaigns across various social media platforms including Facebook, Twitter, Google+ and Instagram, using advanced tools and techniques.
• Advice clients on creatively developing social media pages for their Facebook and Twitter handles, in a bid to attract more visitors and enhance the follower base.
• Strategize SEO and SEM measures in combination with social media plans, to optimize e-marketing results and increase the market share of client companies.
• Coordinate with the HR Team for the recruitment of talented individuals for driving social media campaigns on the behalf of the company’s large clientele base.
• Evaluate campaign performance on a monthly basis, identify scope for improvement and accordingly effectuate strategic changes in the plan.
Designation Summary:
• Head of IT Department and IT Consultant Jan 2011 - Apr 2012
• Technical Manager Feb 2007 - May 2008
Key Responsibilities as Head of IT Department and IT Consultant:
• Functioned as the Chief IT Consultant to Dr. Samir Geagea of the Lebanese Forces organization, and provided timely advise about IT solutions and systems.
• Worked as the Head of IT Department, with major focus on restructuring and enhancing the existing IT infrastructure at the organization’s facility.
• Handled various operations related to the official website of the Lebanese Forces, including content planning, development and publication in a regularized framework.
• Ensured daily updates on the news portal through detailed reports about various political events, interviews with politicians and artists etc.
• Conducted interaction with the MPs and Ministers representing the party in the Lebanese Government, and published their views about various administrative policies on the website.
• Developed management reports on a monthly basis to provide stakeholders with periodic trends about unique visitors, repeat visitors, registered users etc.
Key Responsibilities as Technical Manager:
• Worked as the technology manager for Lebanese-Forces.com and handled minute-by-minute updates of the site through a team of cross-functional technicians.
• Utilized highly scalable technologies like Dreamweaver to update website pages on a regular basis, over the local FTP configured for the purpose.
• Acquired remote access to the main server, maintained the dynamic database of the website, took file backup and ensured optimum data security.
• Provided approvals to the team for the creation of emails on the domain for registering users as well as for the creation of sub-domains to add new sections / categories.
• Supervised over the daily operations of the technical team, allocated tasks to team members and coordinated with webmasters for audio-visual and textual website updates.
• Handled end-to-end accountability towards security control, tested the website to find security loopholes and rectified such incidents promptly.
Designation Chronology:
• Vice President and Technical Manager Jun 2008 - Dec 2010
• Managing Director of www.sports-lb.com Apr 2010 - Dec 2010
Key Responsibilities as Vice President and Technical Manager:
• Spearheaded the IT Operations of the company, with focus on maintaining coordination between technical, sales, marketing and service delivery departments.
• Defined the entire workflow structures and created awareness about the same amongst all staff members to streamline multiple functions of the company.
• Provided leadership to the technical team comprised of web developers, IT consultants, security experts, designers and webmasters, for the conceptualization and development of websites.
• Functioned as a System Analyst to review and test all security measures in place for various client websites, and collaborated with hosting service providers in US and UK for the purpose.
• Handled accountability towards providing end-to-end coverage and publication for live broadcasts, online streaming etc, pertaining to all events of Lebanese Forces.
• Formulated the annual budget for the technical department based on realistic estimation of operating costs with respect to technology procurement, resource requirements, software licensing etc.
• Worked as a subject matter expert with regard to Search Engine Marketing and Search Engine Optimization and guided cross-functional teams to improve positional ranking for client websites, across all major search engines.
• Performed various duties as the main contact between the company and 3rd party vendors, including evaluation and resolution of technical issues.
Key Responsibilities as Managing Director of www.sports-lb.com:
• Assigned as the MD of this mega sports portal, with major accountability towards its establishment, day-to-day updates and revenue channel activation.
• Planned the entire project cycle, allocated distinctive tasks to team members and conducted regular follow-ups to ensure time-bound and quality-oriented work completion.
• Provided leadership, direction and necessary guidance to the sports team for the conceptualization, designing, development and release of the portal.
• Collaborated with the senior leadership team of the company to chalk out the website plan and accordingly prepared the annual operating budget for the portal.
• Functioned as the chief contact between the portal and local / international basketball and football players, in order to plan, conduct and publish player interactions and interviews of the site.
• Undertook visit to Turkey with the Lebanese National Basketball Team to cover the Turkey World Cup in 2010, and updated every day reports on the portal.
PREVIOUS ASSIGNMENTS:
• Feb 2007 - Dec 2007 (11 Months): Webmaster, www.NowLebano n.com, Lebanon
• Jul 2005 - Aug 2007 (2 Years 1 Month):IT Manager and Web Administrator, Lions Club International, Baabda
• Oct 2006 - Mar 2007 (6 Months): IT Executive, Olympic Trading Ltd, Beirut - Lebanon
• Sep 2004 - Dec 2004 (4 Months): Trainee, Teletrade Computer Systems, Lebanon
• Jan 2001 - Aug 2002 (1 Year 8 Months): Technician, Global System Company, Ashrafieh
ADDITIONAL ACTIVITIES: • Delivering a variety of trainings in the field of Social Media in Lebanon, Erbil and Kuwait • Providing IT Consultancy and Social Media services and solutions to politicians and other public sector businessmen • Feb 2013 – Present: Social Media – Online Security Instructor & Consultant with MCF – MI (May Chidiac Foundation – Media Institute), tutoring courses in social media, online presence, e-marketing and online security to graduate students and expert reporters. • May 2013 – Present: Social Media – Online Security Instructor with American University of Science & Technology, tutoring courses in social media, online presence, e-marketing and online security to graduate students. • Jan 2013 – Present: Social Media – Online Security Consultant with Aljazeera Channel, Doha – Qatar, functioning as consultant to Mr. Ibrahim Helal – Director of News and Ms. GhadaOueiss.