Roland Abi Najem, Founder And CEO

Roland Abi Najem

Founder And CEO

RevoTips - Cyber Security & Digital Transformation Consultants

Lieu
Koweït - Hawali
Éducation
Master, Business Administration – Management Information Systems
Expérience
17 years, 5 Mois

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Expériences professionnelles

Total des années d'expérience :17 years, 5 Mois

Founder And CEO à RevoTips - Cyber Security & Digital Transformation Consultants
  • Koweït - Al Koweït
  • Je travaille ici depuis juillet 2011

Key Responsibilities:
• Provide cyber security consultancy & solution for top companies and governments in the region like Pen Test, compromise assessment, phishing email test, DDOS simulation & protect, implementing cyber security risk management framework, cyber security training… etc.
• Spearhead high-end IT projects and assignments simultaneously, define the work scope for every engagement, and explain client requirements to the technical team.
• Render definitive IT consultancy and web solutions advisory to clients concerning the operational challenges in their respective businesses.
• Provide sophisticated plans for backup and disaster recovery, inter-company networking, information security, and IT systems implementation.
• Function as a critical stakeholder concerning concept development for websites, web applications, mobile applications, and e-business services activations.
• Guide and mentor teams to develop turnkey IT solutions for clients, maintain coordination between programmers, graphic designers, webmasters, SEO experts, etc.
• Manage an extensive client portfolio in Lebanon and Dubai, including solidarity-card.org (for the catholic schools in Lebanon), Lions Club International, Promoseven in Dubai, and many others.
• Focus on retaining key client accounts by delivering quality output while also working towards the addition of new customers to fuel business growth.
• Collaborate with management team members to prepare business proposals, chalk out project plans, and negotiate project delivery agreements with clients.
• Schedule and attend meetings with clients, deliver technical presentations related to installation, deployment, and maintenance of specific IT products/solutions, tailor-made for their functional needs.
• Conduct ongoing research about advancing technologies, identify the need to upgrade existing technical environments and execute necessary steps to oversee such changes.

IT, Social Media and Digital Marketing Public Speaker and Trainer (in the Gulf Region) à Online Security and Social Media Trainer
  • Émirats Arabes Unis - Abu Dhabi
  • Je travaille ici depuis mai 2012

Highlights:
• Speaker at the Cyber Security Risk Management - Legislation Conference Dubai 2019
• Speaker at the Kuwait Financial Technology conference on Blockchain & Cryptocurrency Kuwait 2018
• Speaker at the Gulf Conference & Exhibition Challenges of Cybersecurity for Information and Communication Kuwait 2018
• Keynote Speaker at a private Luncheon for C-suite and Senior GCC Executives Dubai 2018
• Speaker at the 10th Kuwait Info Security Conference and Exhibition Kuwait 2018
• Speaker at the Cyber Security and Role of Internal Audit Kuwait 2018
• Speaker at the British Business Forum - British Embassy Kuwait 2018
• Speaker and trainer at the 7th Cyber Security for Energy and Utilities Forum Abu Dhabi 2018
• Speaker at the Kuwait IT Governance Risk & Compliance Forum Kuwait 2018
• Speaker & Panelist in IoT Integration Summit Muscat 2017
• Speaker at the IAA Conference Kuwait 2017
• Speaker at the Middle East Social Media Festival Beirut 2017
• Speaker at the 4th Middle East Cloud Computing & Big Data Conference Kuwait 2016
• Chairman of CyberSense - The Cyber Defense & Network Security Summit Muscat 2016
• Chairman of The Digital Media Summit Outreach Dubai 2016
• Speaker at The 8thKuwait Info Security Conference & Exhibition Kuwait 2016
• Speaker at The 5thArabian Social Media Conference & Exhibition Kuwait 2016
• Speaker at The Bankers Customer Experience Summit Dubai 2016
• Chairperson of the 4th Middle East Smart Cities Summit Dubai 2015
• Speaker at the Business Continuity Management for Utilities Middle East Conference Abu Dhabi 2015
• Speaker and Panelist in Real Time Communication Dubai 2015
• Interviewed by the Future TV on 28th Feb 2015 on Cyber Security Beirut 2015
• Head of Jury for the Smart Government Award, as part of the 5th E-government Excellence Award Ceremony Dubai 2014
• Speaker at the Promedia Social Media and Information Security Conference Kuwait 2015
• Social Media & Online Security Instructor & Consultant with MCF - MI (May Chidiac Foundation - Media Institute) Beirut 2013 - 2015
• Social Media & Online Security Instructor at the American University of Science & Technology Beirut 2013
• Social Media & Online Security Consultant with Aljazeera Channel Doha 2013

Cyber Security Specialist à Enterprise Business Solutions EBS
  • Koweït - Hawali
  • octobre 2018 à décembre 2020

Key Responsibilities:
• Providing Cyber Security Services, Consultancy, Solutions & Training
• Leading high-end IT projects and assignments on a simultaneous basis, mainly Focusing on Cyber Security
• Providing security assessment for all public interfaces
• Providing internal IT audit & security assessment
• Providing high level Business, IT & security consultancy
• Providing social engineering consultancy
• Providing intensive training for technical and non-technical people

Managing Partner à EverywherePro - Expert Tech Consultants
  • Koweït - Al Koweït
  • avril 2017 à octobre 2018

Key Responsibilities:
• Led high-end IT projects and assignments on a simultaneous basis, mainly Focusing on Cyber Security
• Provided security assessment for all public interfaces
• Provided internal IT audit & security assessment
• Provided high level Business, IT & security consultancy
• Provided social engineering consultancy
• Provided intensive training for technical and non-technical people

IT and Social Media Consultant à Ministry of Information
  • Koweït - Al Koweït
  • juin 2014 à décembre 2016

Key Responsibilities:
• Personal Consultant for the Minister in everything related to IT, ICT, Technology, Digital Marketing & Social Media
• Worked as the IT and Social Media Consultant for the Ministry of Information, with accountability towards planning and executing various internal projects.
• Developed and supervised over the execution of social media strategies and other digital initiatives, including execution of viral campaigns, management of digital channels / accounts, etc.
• Handled the integration of interactive media and its various aspects within the Ministry of Information’s agenda, and drive necessary SEO / SEM activities.
• Led, managed and supervised technical teams to activate social media campaigns and digital marketing programs on behalf of the ministry.
• Provided in-depth insights to the ministry about the implementation of comprehensive IT solutions and systems to optimize operational productivity.
• Involved in the preparation of technical as well as functional requirements for ministry projects, along with end-to-end project planning and scheduling.
• Conducted feasibility study about the ministry’s IT requirements and accordingly recommended technological changes within the existing infrastructure.
• Ensured timely follow-ups with all departments of the ministry including TV, Radio, Engineering etc, and assisted in the completion of technical projects.

Owner and Managing Director à Hello Social Media Agency
  • Liban - Beyrouth
  • juillet 2012 à novembre 2016

Key Responsibilities:
• Established the Social Media Agency with an objective to assist businesses from across various sectors to promote and grow their business using professional social media consultancy.
• Render robust social media campaign planning and management consultancy to clients on an ongoing basis and undertake their projects on a simultaneous basis.
• Work towards the retention of existing clients along with the addition of new accounts to the portfolio, in an effort to increase the company’s revenues.
• Lead and manage campaigns across various social media platforms including Facebook, Twitter, Google+ and Instagram, using advanced tools and techniques.
• Advice clients on creatively developing social media pages for their Facebook and Twitter handles, in a bid to attract more visitors and enhance the follower base.
• Strategize SEO and SEM measures in combination with social media plans, to optimize e-marketing results and increase the market share of client companies.
• Coordinate with the HR Team for the recruitment of talented individuals for driving social media campaigns on the behalf of the company’s large clientele base.
• Evaluate campaign performance on a monthly basis, identify scope for improvement and accordingly effectuate strategic changes in the plan.

Head of IT Department and IT Consultant à Lebanese Forces
  • Liban - Beyrouth
  • février 2007 à avril 2012

Designation Summary:
• Head of IT Department and IT Consultant Jan 2011 - Apr 2012
• Technical Manager Feb 2007 - May 2008

Key Responsibilities as Head of IT Department and IT Consultant:
• Functioned as the Chief IT Consultant to Dr. Samir Geagea of the Lebanese Forces organization, and provided timely advise about IT solutions and systems.
• Worked as the Head of IT Department, with major focus on restructuring and enhancing the existing IT infrastructure at the organization’s facility.
• Handled various operations related to the official website of the Lebanese Forces, including content planning, development and publication in a regularized framework.
• Ensured daily updates on the news portal through detailed reports about various political events, interviews with politicians and artists etc.
• Conducted interaction with the MPs and Ministers representing the party in the Lebanese Government, and published their views about various administrative policies on the website.
• Developed management reports on a monthly basis to provide stakeholders with periodic trends about unique visitors, repeat visitors, registered users etc.

Key Responsibilities as Technical Manager:
• Worked as the technology manager for Lebanese-Forces.com and handled minute-by-minute updates of the site through a team of cross-functional technicians.
• Utilized highly scalable technologies like Dreamweaver to update website pages on a regular basis, over the local FTP configured for the purpose.
• Acquired remote access to the main server, maintained the dynamic database of the website, took file backup and ensured optimum data security.
• Provided approvals to the team for the creation of emails on the domain for registering users as well as for the creation of sub-domains to add new sections / categories.
• Supervised over the daily operations of the technical team, allocated tasks to team members and coordinated with webmasters for audio-visual and textual website updates.
• Handled end-to-end accountability towards security control, tested the website to find security loopholes and rectified such incidents promptly.

Vice President and Technical Manager à Lebanese Information Technology Services (LITS)
  • Liban - Beyrouth
  • juin 2008 à décembre 2010

Designation Chronology:
• Vice President and Technical Manager Jun 2008 - Dec 2010
• Managing Director of www.sports-lb.com Apr 2010 - Dec 2010

Key Responsibilities as Vice President and Technical Manager:
• Spearheaded the IT Operations of the company, with focus on maintaining coordination between technical, sales, marketing and service delivery departments.
• Defined the entire workflow structures and created awareness about the same amongst all staff members to streamline multiple functions of the company.
• Provided leadership to the technical team comprised of web developers, IT consultants, security experts, designers and webmasters, for the conceptualization and development of websites.
• Functioned as a System Analyst to review and test all security measures in place for various client websites, and collaborated with hosting service providers in US and UK for the purpose.
• Handled accountability towards providing end-to-end coverage and publication for live broadcasts, online streaming etc, pertaining to all events of Lebanese Forces.
• Formulated the annual budget for the technical department based on realistic estimation of operating costs with respect to technology procurement, resource requirements, software licensing etc.
• Worked as a subject matter expert with regard to Search Engine Marketing and Search Engine Optimization and guided cross-functional teams to improve positional ranking for client websites, across all major search engines.
• Performed various duties as the main contact between the company and 3rd party vendors, including evaluation and resolution of technical issues.

Key Responsibilities as Managing Director of www.sports-lb.com:
• Assigned as the MD of this mega sports portal, with major accountability towards its establishment, day-to-day updates and revenue channel activation.
• Planned the entire project cycle, allocated distinctive tasks to team members and conducted regular follow-ups to ensure time-bound and quality-oriented work completion.
• Provided leadership, direction and necessary guidance to the sports team for the conceptualization, designing, development and release of the portal.
• Collaborated with the senior leadership team of the company to chalk out the website plan and accordingly prepared the annual operating budget for the portal.
• Functioned as the chief contact between the portal and local / international basketball and football players, in order to plan, conduct and publish player interactions and interviews of the site.
• Undertook visit to Turkey with the Lebanese National Basketball Team to cover the Turkey World Cup in 2010, and updated every day reports on the portal.

PREVIOUS ASSIGNMENTS:
• Feb 2007 - Dec 2007 (11 Months): Webmaster, www.NowLebano n.com, Lebanon
• Jul 2005 - Aug 2007 (2 Years 1 Month):IT Manager and Web Administrator, Lions Club International, Baabda
• Oct 2006 - Mar 2007 (6 Months): IT Executive, Olympic Trading Ltd, Beirut - Lebanon
• Sep 2004 - Dec 2004 (4 Months): Trainee, Teletrade Computer Systems, Lebanon
• Jan 2001 - Aug 2002 (1 Year 8 Months): Technician, Global System Company, Ashrafieh

Éducation

Master, Business Administration – Management Information Systems
  • à American University of Science and Technology (AUST), Ashrafieh
  • décembre 2011
Master, Business Administration – Management Information Systems
  • à American University of Science and Technology (AUST), Ashrafieh
  • décembre 2006
Diplôme supérieur, Lebanese Baccalaureate II
  • à La Sagesse – St. Joseph – Ashrafieh
  • juin 2001

ADDITIONAL ACTIVITIES: • Delivering a variety of trainings in the field of Social Media in Lebanon, Erbil and Kuwait • Providing IT Consultancy and Social Media services and solutions to politicians and other public sector businessmen • Feb 2013 – Present: Social Media – Online Security Instructor & Consultant with MCF – MI (May Chidiac Foundation – Media Institute), tutoring courses in social media, online presence, e-marketing and online security to graduate students and expert reporters. • May 2013 – Present: Social Media – Online Security Instructor with American University of Science & Technology, tutoring courses in social media, online presence, e-marketing and online security to graduate students. • Jan 2013 – Present: Social Media – Online Security Consultant with Aljazeera Channel, Doha – Qatar, functioning as consultant to Mr. Ibrahim Helal – Director of News and Ms. GhadaOueiss.

Specialties & Skills

Operational Strategy
Service Delivery
IT Project Management
Technology
IT Consultancy
Social Media Marketing, Project Planning / Scheduling , Client Interaction / Relations
Social Media Consultancy, Scope of Work Development, Stakeholder Interests Retention
FB / Twitter / Instagram Campaigns, IT Solutions Deployment, Regional Business Development
Search Engine Optimization, Backup and Disaster Recovery, Technical Team Leadership
Search Engine Marketing, Network Infrastructure Planning, Training and Development
Website / Portal Development, IT Infrastructure Management, Team Mentoring / Guidance
Mobile App Development, Information Security Measures, Strategic Decision Making
Social Handles Designing, Client Engagement Delivery, Performance Review / Monitoring
Live Stream Broadcasting, Project / Program Execution, Cross-functional Coordination

Langues

Arabe
Expert
Anglais
Expert
Français
Moyen

Formation et Diplômes

The 10th Info Security Forum (Certificat)
Date de la formation:
May 2018
Speaker in Kuwait Fintech event 2018 (Certificat)
Date de la formation:
October 2018
ISTD Senior Content Developer (Certificat)
Date de la formation:
October 2017
ISTD Senior Trainer (Certificat)
Date de la formation:
October 2017
Valide jusqu'à:
October 2017

Loisirs

  • Travel, Music, Sports