General Manager
Chip 1 Exchange Electronic Components FZCO
Total years of experience :25 years, 4 Months
EMPLOYMENT EXPERIENCE Business Operations/Office Administration Manager 2006 to Present Chip-1 Exchange Electronic Components FZCO (DSOA), Dubai, UAE Summary of General Function/Tasks: Office and Administration functions • Managed the Setting up of the branch office and warehouse facilities project. • Liaise and communicating with all government Offices (DM/DCC/DSOA/DAFZA/DC/DLD as company PRO) with regards to Company Business Permit, License Renewals, Utilities Bills, VISA processing. • Manage Admin and HR, conduct Interviews, short list the candidates and select the most qualified for the position available, increased the manpower from 10 t0 100 employees. Evaluates and analyze existing company policies, develop improvements, communicate new policies, rules and regulations and execute proper implementation of procedures and guidelines • General HR management and administration, contract preparation, joining processes, orientation and communicate related UAE labor laws related to employer and employees relations. • Analyze business overall performance and draw important strategies to address the negative effects on business operations and prepare the recommendations to Top Management. Logistics and Warehouse Functions • Established logistics and warehouse operations, policies, procedures and guidelines on material handling and inventory and stock controls, introduced KPIs, QC procedures and eliminates RMAs • Increased the size of Warehouse capacity from 300 sq m to 1000 sq m, maintaining inventory of 200 SKUs, • Dealings, coordinating and communicating with Logistics and forwarding companies, to achieve cost effective movements of cargo ensuring timely deliveries. • Close coordination with the forwarding and shipping companies, and contact person from Multinational suppliers to ensure seamless supplies. • Leads and overseeing logistic operations, negotiating with transporters for efficient and cost effective transport solutions and managing entire warehouse facilities with 700 pallet positions, safety and maintenance. • Lead and supervise a team for daily warehouse operations and activities, such as picking, product handling. • Directs and coordinating the activities of employees engaged in in-bound and out-bound shipments • Planned and established work schedules, assignments, and production sequences, to meet production goals • Calculated labor and equipment requirements and production specifications, using standard formulas • Liaise with government departments & agencies for obtaining clearances & custom related formalities. • Proactively act on delayed shipments to avoid any demurrage and ensuring timely clearance of material/goods and other logistic related costs. • Check Product Quality Control on all electronics parts purchased in accordance with Int’l quality standards (ISO). Accounting/Finance Function • Manage and Control (CAPEX and OPEX) expenditures, Petty Cash management • Communicate with sales personnel and designed control measures related to pricing, sales costs such as bank and freight cost charges and overhead expenses that directly affects the sales turn over. • Accountable for A/R and A/P, Customer/Suppliers invoices monitoring of aging and schedule of payments • Manage and releases payroll, ensures that entries are correct based on the attendance reports and other benefits to be included in the payroll. • Designed and maintained database to track financial resource expenditures Sales, Purchase and Customer Service • Manage Purchasing procedures, approves PO, verify and approves suppliers profile and credibility. • Negotiate with suppliers on products pricing, mode of payments and terms • Communicating with customers related to open invoices due for payments, sales discount, shipments related issues on ordered items and respective lead time.
Other Position Held from 1994 to 2006
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Store/Warehouse Operations & INT’L Inventory Manager 2004 to 2006
TSI (New Jersey-US Based Company) /Afghan Wireless Communication Company
• Conceptualized Established stock monitoring and inventory systems and proper spare parts and telecommunications equipments SKU, RMA, and material handling. Eliminate RMAs from average of 10 RMAs per month to zero RMA.
Senior WAREHOUSE OPERATIONS MANAGER 2002 to 2004
IDS Logistics and Distribution Corp. (UNILIVER Philippines)
• Initiated and implemented all reports on (KPI) Key Performance Indicator (SHE) Safe, Health and Environment and damages/breakages. Increased productivity (KPI), from 50% to 90% due to preventive programs implemented to avoid delayed warehouse production time.
Warehouse/Showroom Branch Operation Manager 1999 to 2002
COMGLASCO Corporation (Trading-Imports Distribution Retail/Wholesale)
• Directly Responsible for Branch business, showroom and Warehouse Operations in line with Company’s Standards. Increased the sales turn over from 40% to 80% and lower down uncollected overdue customers open invoices from 60% down to 10%.
Sales and Marketing Officer 1994 to 1999
Omega Computer Corporation (Computer hardware/Software and services)
• Assisting the Managing Director in all Marketing & Sales related projects.
• Forecast and Analyze Sales
• Officer-In-Charge of telemarketing group.
• Manage Corporate Accounts.
• Manage Dealership Programs and other Sales Channels
• Coordinating with other affiliate companies on products and services offered.
• Prepares/submit corporate sales and product proposals.
• Manage and conduct products demonstrations/presentations
Qualified for semi academic scholar