Retail Sales Executive
Sharaf DG LLC
مجموع سنوات الخبرة :17 years, 8 أشهر
Retail Sales Executive
♣ Welcomes customers by greeting them; offering them assistance.
♣ Directs customers by escorting them to racks and counters; suggesting items.
♣ Ensure customer received outstanding service and the best shopping experienced.
♣ Advises customers by providing information on products.
♣ Helps customer make selections by building customer confidence; offering suggestions and opinions.
♣ Documents sale by creating or updating customer profile records.
♣ Processes payments by totaling purchases; processing checks, cash, and store or other credit cards.
♣ Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
♣ Contributes to team effort by accomplishing related results as needed.
Technical and Sales Specialist
♣ Identify target market and schedules meeting to create product awareness to target customers to communicate the benefits of switching to this new technology in lighting.
♣ Manage customer lighting requirements and convert to LED sales.
♣ Identifies opportunities by finding prospects and evaluating their lighting needs, researching and analyzing sales options.
♣ Maintain goodwill with clients by providing support and guidance, recommending the best lighting option that will be most beneficial to them.
♣ Contributes to team effort by meeting monthly sales targets.
♣ Attends to customer complaints by investigating the root the problems and developing useful solutions.
Samsung Brand Promoter
♣ Anticipate, react responsively to, and exceed customer requirements in a friendly and approachable manner, and follows correct procedures quickly and efficiently. Follows brand guidance and information on best sellers and maximize sales. Uses selling techniques to increase average transactional value and overall store turnover. Achieves add-on sales through customer directory, making contact on new ranges / items back in stock.
♣ Actively seek to maintain and improve store retail standards on selling floor, service areas and stock rooms to ensure ease of customer self-selection is maximized / directed towards optimizing turnover. Follows / reacts to best sellers for prime positioning, and keeps count of stock / informs out of stock.
♣ Process all sales and collection of customer database in an efficient manner in line with company procedures.
♣ Assist across all activities in reducing stock loss by observing all company procedures, including correct utilization of security equipment, be vigilant to all areas of risk, and correct completion of all required documentation.
Route-to-Market Team Lead
♣ Managed a team of Route-to-Market engineers to develop and design routes that would best cater to the needs and address the peculiarities of the market.
♣ Ensures a near-to-perfect route distribution.
♣ Assess the current distribution setup and consider the sales inflows derived by the existing setup against the potential income-generating potential of the market.
♣ Responsible for the monitoring of any newly opened retail stores in the area and ensure that these are being tapped and included in the distribution plan.
♣ Manages the proper product mix of a certain channel covered by the area of responsibility.
♣ Ensures that routing units are available to support the best distribution setup at an optimized cost.
♣ Ensures the proper segmentation of the market to determine the most accurate volume potential and consequently design the best sales routes to fit the demands of the trade.
District Sales Supervisor
♣ Manages dealers and dealer sales personnel to ensure strict adherence to the company’s prescribed selling and marketing initiatives.
♣ Coaches a group of Business Account Developers to aide them in the achievement of their individual goals.
♣ Monitor inventory levels in the warehouse and ensures that purchase orders are made considering proper lead time.
♣ Accounts Receivable from dealers are maintained and ensured that only current items are left unpaid. Any unpaid past due accounts are reconciled and settled immediately.
♣ Monitor the area of coverage for any need of intensive marketing initiatives and coordinate with the Trade Marketing Associate for planning and budget preparation.
♣ Oversee implementation of approved marketing initiatives and monitor sales growth arising from such undertakings.
♣ Regular visits to dealers to discuss and assess current distribution setup. Resolve issues as they arise.
♣ Monitor stock availability and visibility in the trade and discuss with the team for any area of improvement.
Trade Marketing Associate
♣ Responsible for the implementation of national marketing initiatives in the trade.
♣ Ensures that programs and promotions are communicated to the retailers and monitor adherence to the company directive.
♣ Evaluate the effectiveness of a promotion to the current market situation and revise promotion criteria as necessary to maximize results.
♣ Ensures that products follow the correct and prescribed planogram in the retail stores, convenience stores and supermarkets to capture consumer attention by increasing product visibility.
♣ Responsible for the proper allocation of marketing budget among districts considering relative peculiarities of every area to ensure that all locations are equally supported with relevant marketing programs.
♣ Ensure that marketing budgets are spent wisely and that the benefits derived from the undertaking exceeded its cost.
♣ Monitor merchandising collaterals for their timely deployment and proper placement in the trade.
♣ Coordinate with the sales teams for any possible market activation wherein potential sales may be generated and plan and draft budget proposal for the activity for possible execution.
Sales and Business Account Developer
♣ Responsible for achieving distribution growth targets through excellent market execution.
♣ Analyzes the current need of the market and manages the implementation of the right product mix in the customers.
♣ Ensures that order generation and excellent service delivery is provided by the third party service provider.
♣ Manages merchandising execution in the trade.
♣ Ensures deployment and utilization of merchandising materials in trade and conducts surveys to monitor implementation within agreed time frames.
♣ Initiates promotional merchandising blitzes and special merchandising drives.
♣ Works with distributor sales personnel and trains them on sales routines, selling skills and opportunities for improvement.
♣ Manages projects / promotions execution in line with approved guidelines, mechanics, specifications, and ensure that these are within budget and timeframe.
♣ Identifies deviations from plans, reports and acts to resolve them immediately.
♣ Accomplishes project and promotions evaluation.
♣ Complies to internal and external audit findings.
♣ Adheres to the company’s Quality System policies and procedures.
♣ Organizes delivery schedules to ensure that all products are always available in the trade.
♣ Set up new marketing plans to adapt to the changing fads and demands of competition.
♣ Managing campaigns during advert launches.
♣ Keeps track of inventories and ensures that stores are fully stocked.
♣ Manages junior employees and support staff.
♣ Establishes new markets for new and existing products.
