Romano Bulner, Sales Coordinator

Romano Bulner

Sales Coordinator

Alpha Tech

Location
United Arab Emirates - Dubai
Education
High school or equivalent,
Experience
18 years, 3 Months

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Work Experience

Total years of experience :18 years, 3 Months

Sales Coordinator at Alpha Tech
  • United Arab Emirates - Dubai
  • My current job since November 2012

My role is to assist all retailers who are currently carrying all the products that we are distributing within the UAE and train retailers on the products and keep them up to date on the product. Furthermore I collect all the sales data and provide periodic reports to mid and upper management. I also monitor monthly sellouts and stock movement of the products that we carry.

Store Consultant at Al Madani Group Of Companies (Dockers UAE)
  • United Arab Emirates - Dubai
  • February 2009 to November 2012

I work as an In-store sales Consultant for Dockers UAE. My role is to assist customers based on their requirement and see that they have got what they are looking for. I am also responsible for stock maintenance and handling the daily paperwork of the store.

Customer Service Executive at Roomsnet International
  • Sri Lanka
  • August 2007 to October 2008

My Role was to assist the customers over the phone make online hotle booking when requested by the customer and provide them with the necessary e-documents for their hotel accomodation. Also when needed to change guest booking and inform the necessary department of the changes. Also to handle customer complaints over the phone and via email and all complaints needed to be complete within 15 working days from the submitted date.

Customer Service Executive - Billing Department at Dialog Telekom Pvt Ltd
  • Sri Lanka
  • May 2006 to September 2007

As a Customer Service Executive my role was to handle all customer queries regading billing issues such address changes, disconnection and reconnection of customer lines and complaints.

Customer Service Executive at HSBC
  • Sri Lanka
  • November 2005 to April 2006

My role was to handle all inbound calls from the UK and process customer certificates of interest adn balance for private bank accounts for their financial year.

Education

High school or equivalent,
  • at Alethea International
  • June 2004

Specialties & Skills

Customer Service
Complaints Handling
Sales Coordination
MS Store Operations Manager and MS Point Of Sales System

Languages

English
Expert

Hobbies

  • Reading up on Wild life and Nature, Listening to music,keeping up to date with the latest gadgets.