Romelyn Cruz, HR Officer

Romelyn Cruz

HR Officer

Grand Regency Doha Trademark Collection

Lieu
Qatar - Doha
Éducation
Diplôme, HR & Admin
Expérience
10 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :10 years, 4 Mois

HR Officer à Grand Regency Doha Trademark Collection
  • Qatar - Doha
  • Je travaille ici depuis novembre 2023

• Supporting the development and implementation of HR initiatives and systems
• Providing counseling on policies and procedures
• Being actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process & preparing offer letter and Communicate with the Recruitment Agency.
• Create and implement effective onboarding plans
• Develop training and development programs
• Assist in performance management processes
• Support the management of disciplinary and grievance issues
• Maintain employee records (attendance, data etc.) according to policy and legal requirements
• Recruitment Manpower and Payroll Support.
• Developing programs that enhance employee relations
• Ensuring employees have correct pay and benefits
• To Ensure Master list is up to date in a daily Basis and E Folder files.
• Daily Basis up to date the active list as per their Sponsorship.
• All Vacation Balances accruals & air ticket Accrued.
• End month Report-Accommodation Report/All invoices from the Travel Agency/LPO/Petty Cash report & Credit Card Report/ Manning Report.
• Preparing Salary Certificate, Final Settlement, Recruitment Expenses, Vacation Leave, Sick Leave.
• Preparing weekly action plan & to assist the HR Manager.

HR Recruitment Officer & Admin Assistant à Vogue Hospitality
  • Qatar - Doha
  • mai 2023 à novembre 2023

HR Role
• Manage all the recruitment transactional processes (cycles) for specifically allocated vacancies including:
• Receive recruitment requests from line managers of each department and outlet.
• To ensure the requested is for the appointment of a new hire or is it replacement a resigned employee.
• Budgeting, Posting the Job vacancies required with the approved Job description using indeed, gulf talent, and other source.
• Follow up the agency for new Applicants.
• Responsible to arranged the first and final Interviews and to sit in with the concerned person during the technical interviews.
• To ensure to completed all the necessary Documents from the newly hired.
• To arranged the Training for the new hire as required. And to arranged for the Company Accommodation and Coordinate with the Camp boss.
• Mobilization and Onboarding Overseas, Booking QVC Appointment and tracking the status from MOI and QVC status.
• Daily Monitoring staff details Local and Overseas.
• Handle the probation period evaluation of the new joiners by coordination with the line manager or supervisor.

HR Admin/Executive Secretary to the CEO à Taleb Group of Companies
  • Qatar - Doha
  • mai 2021 à mai 2023

Cambridge School. May 2021 - May 2023 HR Role
• Screening recruitment process by identifying selected candidates and issuing offer letter.
• Schedule interviews of applicants.
• Conduct preliminary interviews
• Preparing two pages for visa for processing to send to the Ministry to acknowledge.
• Mobilization and Onboarding of employees
• Maintaining Staffs Daily Attendance Report.
• Developing a good rapport from the staff and adapting to employee relations.
• Monthly report on progress of employees discussing recommendation to management.
• Ensure planning, monitoring, and appraisal of employee work results and grievances.
• Proper personnel filling of all documents and contracts.
• Support in the implementation of HR policies and procedures.
• Coordinate with all Audit Team (Consolidate Credits and Concerns/complaints for all Auditors) Teachers track the record performances.
• Partner with the business in Probation Reviews, Performance Evaluation.
• Address inquiries that are received from the employees throughout the employees Life-Cycle and provide the required functional support. Administrative Role:
• Maintaining Diaries, Calendar and arranging multiple appointments for meetings, travel and personnel commitments.
• Assist the visitors during the meeting
• Daily Correspondence Email.
• Taking and keep records for minutes of meeting.
• Developed and maintained the filling system.
• Coordinates to other Departments. - e.g., Signature/Follow up documents/Reminder
• CCTV check- under supervision for all Teachers in all Schools, (Evaluation, Appraisal, Terminations and warnings).

Executive Retail Associates & Admin à The Blue Group
  • Qatar - Doha
  • octobre 2018 à avril 2021

• Provide excellent service to customers.
• Coordinate the purchase of merchandise with requisition orders.
• Answer phone calls and provide information to callers.
• Follow up on customer complaints and problems as needed.
• Ensure all items are readily available.
• Work in concert with other workers in the organization to reach sales goals.
• Auditing computer records for accuracy
• Completing paperwork when receiving the merchandise into inventory.
• Assisting the Training Officer with any administrative task.
• Any other related task requested by the Management.
• Respond to telephone and general email department inquiries.
• Issue general correspondence, filing, copying and mailing.

Retail Executive & Admin à Armada Retail Concept
  • Qatar - Doha
  • juin 2015 à juin 2017

Consistently met my short and long-term targets.
➢ Handled customer’s complaints with empathy and
composure.
➢ Answered calls, responded to emails, and spoke
with clients face to face.
➢ Proactively participated in meetings and helped
create new practices
➢ Operating cash register, managing financial
transaction and balancing drawers.
➢ Achieving establish goal and superior product
knowledge, teaching relevant skills, tactic &
techniques, brand retail the items.

HR Assistant à Edge Interlink Corporation
  • Philippines - Manille
  • novembre 2012 à mai 2015

• Maintain accurate and up to date human resource files, records, and documentations.
• Maintain Calendars of the HR management team.
• Schedule meetings, interviews, HR events and maintain agendas.
• Answer frequently asked questions from applicants and employees.
• Relatives to standard policies, & benefits, hiring processes, etc. refers more complex questions to appropriate senior level.
• Ordering office supplies and replacement, as well as managing mail and courier services.
• Giving IDs for new hired Employees and small brief about the work industry.

Éducation

Diplôme, HR & Admin
  • à Philippine International Institute Qatar
  • novembre 2024

Certification

Diplôme supérieur, in American University
  • à Philippine International Institute Qatar
  • janvier 2024

INTERNATIONAL DIPLOMA

Baccalauréat, Major in Human Resources Management
  • à CAP College International Inc
  • janvier 2024

The Distance Learning Alternative System (MODULAR) on going

Baccalauréat, in Hotel Restaurant Managemment
  • à ABE INTERNATONAL BUSSINES COLLEGE
  • janvier 2024

CERTIFICATION

Baccalauréat, BSBA Major in Human Resources Management
  • à CAP College foundation Inc. (ICSA) The Distance Learning
  • janvier 2024
Diplôme, International Diploma Degree
  • à American University
  • juin 2022
Etudes secondaires ou équivalent, Human Resources Management
  • à Philippine International Institute
  • mai 2021
Etudes secondaires ou équivalent, Certified Document Control 1& 2
  • à Philippine International Institute Qatar
  • avril 2020
Etudes secondaires ou équivalent, Certified Accounting 1& 2
  • à Philippine International Institute
  • mars 2020

Specialties & Skills

HUMAN RESOURCES
AUDITING
CASH REGISTER
ONBOARDING
EMPATHY
REGISTRATION EVALUATION AUTHORISATION AND RESTRICTION OF CHEMICALS (REACH) REGULATIONS
TEACHING
EMPLOYEE RELATIONS
MEETING FACILITATION
POLICY ANALYSIS
BENEFITS ADMINISTRATION
CUSTOMER RELATIONS
FINANCIAL
MICROSOFT MAIL
Communicatikn Skills

Langues

Anglais
Expert
Tagalog
Expert

Formation et Diplômes

TALENT MANAGEMENT (Certificat)
Date de la formation:
February 2023
Human Resource Management (Formation)
Institut de formation:
Great Learning Academy
Date de la formation:
January 2023
Document Control 1&2 (Formation)
Institut de formation:
Philippine International Institute Qatar
Accounting 1&2 (Formation)
Institut de formation:
Philipine International Institute Qatar
HR & Admin (Certificat)
Date de la formation:
November 2020

Loisirs

  • Reading, Writing,Searching