HR Officer
Grand Regency Doha Trademark Collection
مجموع سنوات الخبرة :10 years, 4 أشهر
• Supporting the development and implementation of HR initiatives and systems
• Providing counseling on policies and procedures
• Being actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process & preparing offer letter and Communicate with the Recruitment Agency.
• Create and implement effective onboarding plans
• Develop training and development programs
• Assist in performance management processes
• Support the management of disciplinary and grievance issues
• Maintain employee records (attendance, data etc.) according to policy and legal requirements
• Recruitment Manpower and Payroll Support.
• Developing programs that enhance employee relations
• Ensuring employees have correct pay and benefits
• To Ensure Master list is up to date in a daily Basis and E Folder files.
• Daily Basis up to date the active list as per their Sponsorship.
• All Vacation Balances accruals & air ticket Accrued.
• End month Report-Accommodation Report/All invoices from the Travel Agency/LPO/Petty Cash report & Credit Card Report/ Manning Report.
• Preparing Salary Certificate, Final Settlement, Recruitment Expenses, Vacation Leave, Sick Leave.
• Preparing weekly action plan & to assist the HR Manager.
HR Role
• Manage all the recruitment transactional processes (cycles) for specifically allocated vacancies including:
• Receive recruitment requests from line managers of each department and outlet.
• To ensure the requested is for the appointment of a new hire or is it replacement a resigned employee.
• Budgeting, Posting the Job vacancies required with the approved Job description using indeed, gulf talent, and other source.
• Follow up the agency for new Applicants.
• Responsible to arranged the first and final Interviews and to sit in with the concerned person during the technical interviews.
• To ensure to completed all the necessary Documents from the newly hired.
• To arranged the Training for the new hire as required. And to arranged for the Company Accommodation and Coordinate with the Camp boss.
• Mobilization and Onboarding Overseas, Booking QVC Appointment and tracking the status from MOI and QVC status.
• Daily Monitoring staff details Local and Overseas.
• Handle the probation period evaluation of the new joiners by coordination with the line manager or supervisor.
Cambridge School. May 2021 - May 2023 HR Role
• Screening recruitment process by identifying selected candidates and issuing offer letter.
• Schedule interviews of applicants.
• Conduct preliminary interviews
• Preparing two pages for visa for processing to send to the Ministry to acknowledge.
• Mobilization and Onboarding of employees
• Maintaining Staffs Daily Attendance Report.
• Developing a good rapport from the staff and adapting to employee relations.
• Monthly report on progress of employees discussing recommendation to management.
• Ensure planning, monitoring, and appraisal of employee work results and grievances.
• Proper personnel filling of all documents and contracts.
• Support in the implementation of HR policies and procedures.
• Coordinate with all Audit Team (Consolidate Credits and Concerns/complaints for all Auditors) Teachers track the record performances.
• Partner with the business in Probation Reviews, Performance Evaluation.
• Address inquiries that are received from the employees throughout the employees Life-Cycle and provide the required functional support. Administrative Role:
• Maintaining Diaries, Calendar and arranging multiple appointments for meetings, travel and personnel commitments.
• Assist the visitors during the meeting
• Daily Correspondence Email.
• Taking and keep records for minutes of meeting.
• Developed and maintained the filling system.
• Coordinates to other Departments. - e.g., Signature/Follow up documents/Reminder
• CCTV check- under supervision for all Teachers in all Schools, (Evaluation, Appraisal, Terminations and warnings).
• Provide excellent service to customers.
• Coordinate the purchase of merchandise with requisition orders.
• Answer phone calls and provide information to callers.
• Follow up on customer complaints and problems as needed.
• Ensure all items are readily available.
• Work in concert with other workers in the organization to reach sales goals.
• Auditing computer records for accuracy
• Completing paperwork when receiving the merchandise into inventory.
• Assisting the Training Officer with any administrative task.
• Any other related task requested by the Management.
• Respond to telephone and general email department inquiries.
• Issue general correspondence, filing, copying and mailing.
Consistently met my short and long-term targets.
➢ Handled customer’s complaints with empathy and
composure.
➢ Answered calls, responded to emails, and spoke
with clients face to face.
➢ Proactively participated in meetings and helped
create new practices
➢ Operating cash register, managing financial
transaction and balancing drawers.
➢ Achieving establish goal and superior product
knowledge, teaching relevant skills, tactic &
techniques, brand retail the items.
• Maintain accurate and up to date human resource files, records, and documentations.
• Maintain Calendars of the HR management team.
• Schedule meetings, interviews, HR events and maintain agendas.
• Answer frequently asked questions from applicants and employees.
• Relatives to standard policies, & benefits, hiring processes, etc. refers more complex questions to appropriate senior level.
• Ordering office supplies and replacement, as well as managing mail and courier services.
• Giving IDs for new hired Employees and small brief about the work industry.
Certification
INTERNATIONAL DIPLOMA
The Distance Learning Alternative System (MODULAR) on going
CERTIFICATION