CUSTOMER REPRESENTATIVE / HEAD CASHIER
Dubai Dolphinarium
مجموع سنوات الخبرة :20 years, 4 أشهر
• Welcomes, greets customers
• Provides assistance and respond to their concerns, complaints, questions, gives information’s about the pricings and shows
• Oversees cash transactions, cash reconciliations, account payments, account receivables and other accounting duties according to company policies
• Manages customer transactions both cash and card payments
• Reserves and monitors ticket purchased online
• Trains newly hired cashiers on accounting procedures and company policies
• Supervises checkout stations on regular basis
• Evaluates performance of cash associates and provide feedback
• Ensures customer transactions are processed promptly and accurately
• Assists Finance Department on daily generation of cash related documents and finance daily, weekly and monthly reports using Microsoft Excel
• Performs bank deposits and withdrawals according to established policies
• Ensures cash associates follow accounting policies, safety procedures and customer service standards
• Identifies and communicates any accounting related issues to management promptly
• Manages company store operations
• Deploys on different area for sales and marketing (Lulu Hypermarket - Stadium, Souk Madinat - Jumeirah)
Tertiary (4 years)