Senior Flight Attendant
Tiger Airways Pte Ltd
Total years of experience :6 years, 7 Months
Tiger Airways Pte Ltd
Changi AirportTerminal 2 Singapore
Senior Flight Attendant
March 2010 - March 2014
DUTIES & RESPONSIBILITIES
• Doing pre-flight briefing for my crew members and assigned their positions for the incoming flight
• A warmth greetings for the passengers during boarding
• Helping passengers to their seats and assisting with the stowing of carry-on luggages.
• Demonstrating the emergency procedures whilst the aircraft is preparing for take off • Ensuring the safety of the passengers by checking their seat belts and galleys are secured prior to take off
• Making announcement on behalf of the pilot and answering passengers questions during the flight
• Selling food and beverages and duty free goods on board
• Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situation
• Giving first aid to passengers where necessary
• Ensuring passengers disembark safely at the end of the flight and checking that there is no luggage left in the overhead compartment.
• Responding to customer complaints.
• Completing paper work, including writing a flight report.
Blood Brother Gourmet Pte Ltd
(PS Café Singapore)
Assistant Supervisor
March 2008 - March 2010
DUTIES & RESPONSIBILITIES
• Ensure that each customers receives outstanding service by providing friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.
• Maintain guest total dining experience.
• Making job allocation and inventory report.
• Supervising junior crew and the workplace.
• In-house maintenance.
• Knowledge on electrical problem.
• Holding maintenance department.
The Sulo Hotel
Quezon City, Philippines
Banquet Waiter
Feb.2006 - July 2006
DUTIES & RESPONSIBILITIES
• Maintaining guest satisfaction in terms of functions.
• Handling important and special gatherings such as meetings, birthdays, weddings and anniversaries.
• Responsible with the cleanliness of the workplace.
• Maintain the awareness of all promotions and advertisement.
Tertiary: National College of Business and Arts Hotel and Restaurant Management Fairview Quezon City, Philippines June 2000 - March 2004
Secondary: Basa Air Base National High School Floridablanca Pampanga, Philippines 1995 - 1999
Primary: San Antonio East Central Elementary School Floridablanca Pampanga, Philippines 1988 - 1995