Sales Coordinator
genius computer technology
Total years of experience :19 years, 0 Months
• Received inquiries for pricing (wholesaler/retailer/dealers)
• Support the Sales Team in preparing quotations, orders and inquiries
• Primary contact for order and complaints related issues
• Prepare local sales order against local purchase order.
• Assist to coordinate customer's feedback and complaints
• Filing of Local Purchase Order for every customer.
• Prepare daily, weekly and monthly sales report for every customer.
• Coordinate with the corresponding departments for the preparation of orders
• Coordinate with customers for delivery address.
• Inform customers for the delivery of goods.
• Updating of Pricelists and send it to dealers for any promotional inquiries.
1. Answer telephone calls and forward it to different department respectively
2. Handles telephone, fax, email inquiries from customers
3. Encode quotations from the inquiries given and would be sign by the customers, then follow-up afterwards.
4. Coordinate with the supplier for the prices of the units inquired
5. Make a Sales Order
6. Make LPO and submit it the supplier
7. Make Invoice to the customer
8. Filling of documents to its designated folders
9. Call customers regarding the software
• Received and acknowledge the quotation, PO’s other related sales documents for encoding.
• Check and verify all entries against price list. Sum up manually for accurate totals compare to the customer P.O. /D.O.
• Record to the logbook all MSC contracted after checking and verifying of entries.
• Make amendment / cancellation and fill up the form and verify to production if stocks not yet produced
• Filling of the Sales Department copy precisely according to the number of materials/supplies contract for past reaction in case your file copy is necessary by other department user.
• Prepare daily Sales Intake report and Sales Delivery report and submit it to manager.
• Attend satellite’s office / dealers for follow-up and prepare status and inform the concern.
• Coordination with staff, clients and management for smooth functioning of the office.
• Connects all calls to all departments.
• Regular meeting concerning quality matters with the staffs.
• Received telephone calls from customers who want to know the status of their repaired units.
• Calls clients regarding the status of their repaired units.
• Analyze and rectify customer complaints using established procedures.
• Respond to Customer Requests and Questions regarding Service, Products and Account information.
• Provide exceptional Customer Service to all clients internally and externally.
• Replying and forwarding emails of importance to concerned persons.
• To do minutes of the weekly Sales Meeting
• Answering phone calls and taking messages.
• Responsible for office filing.
• Reports to the General Manager
• To make quotation based from the inquiry sent.
• To fax the quotation to the clients
• Direct communication of the clients
• Controls project files within the office
• Encoding of the contact person into the system (internal control)