retention specialist
Lot 1 Cyberpark, Araneta Center
Total years of experience :14 years, 9 Months
Communicated with customers through telephone.
•Explained customer their billing concerns.
•Guided customers on the radio signal, billing and account complaints
•Helped customers in troubleshooting their radios.
•Notified customers about the status of their account.
•Responded efficiently and accurately to incoming calls.
•Upsell radios for customers.
•Guided customers in registering and managing their accounts online.
#5 Brixton St. Brgy. Kapitolyo Pasig City
Primary :