Executive Secretary
New You Medical Center
Total years of experience :15 years, 11 Months
• Schedule and coordinate appointments, meetings, and events for the executive.
• Maintain and update the executive's calendar to ensure efficient time management.
• Manage and screen phone calls, emails, and other forms of communication on behalf of the executive.
• Draft and respond to correspondence, often using a professional and diplomatic tone.
• Prepare and maintain documents, reports, and presentations for the executive.
• Organize and maintain electronic and paper files.
• Arrange and coordinate travel plans, including flights, accommodations, and transportation, for the executive and sometimes their team.
• Assist in preparing meeting agendas and materials.
• Order and maintain office supplies.
• Coordinate office logistics and ensure a well-organized workspace.
• Handle confidential information with discretion and professionalism.
• Maintain the confidentiality of sensitive documents and discussions.
• Act as a liaison between the executive and other staff members, clients, and external stakeholders.
• Proficient in office software (word processing, spreadsheets, and presentations) and other relevant tools.
• Identify current and prospective staffing requirements, prepare and post notices and advertisements, and collect and screen applications
• Advise job applicants on employment requirements and on terms and conditions of employment
• Review candidate inventories and contact potential applicants to arrange interviews and transfers, redeployment and placement of personnel
• Coordinate and participate in selection and examination boards to evaluate candidates
• Notify applicants of the results of the selection process and prepare job offers
• Advise managers and employees on staffing policies and procedures
• Organize and administer staff consultation and grievance procedures
• Negotiate settlements of appeals and disputes and co-ordinate termination of the employment process
• Determine eligibility to entitlements, arrange staff training, and provide information or services such as employee assistance, counseling recognition programs
• Supervise personnel clerks performing filing and record-keeping duties.
• Maintaining the files and records of employees.
• Process the government benefits of employees such as SSS, PhilHealth and Pag-Ibig
• Assist in training staff in job duties, and sanitation and safety procedures
• Contribute to the selection of applicants and assist in the development of policies, procedures, and budgets
• Prepare reports about staff attendance and behavior issues
• Arrange meetings with clients and other vendors
• Liaise and coordinate government mandatory fees and revenues.
• Prepare, key in, edit and proofread correspondence, invoices, presentations, brochures, publications, reports, and related material from machine dictation and handwritten copy
• Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of information internally and with other departments and organizations
• Schedule and confirm appointments and meetings of the employer
• Answer telephone and electronic inquiries and relay telephone calls and messages
• Set up and maintain manual and computerized information filing systems
• Determine and establish office procedures
• Record and prepare minutes of meetings
• Arrange travel schedules and make reservations
• Compile data, statistics, and other information to support research activities
• Organize conferences and other management meetings.
• Identify current and prospective staffing requirements, prepare and post notices and advertisements, and collect and screen applications
• Advise job applicants on employment requirements and on terms and conditions of employment
• Coordinate and participate in selection and examination boards to evaluate candidates
• Notify applicants of the results of the selection process and prepare job offers
• Advise managers and employees on staffing policies and procedures
• Determine eligibility to entitlements, arrange staff training, and provide information or services such as employee assistance, counseling, and recognition programs
• Answer, in person or on the phone, enquiries from customers
• Investigate complaints regarding the establishment's goods, services and policies
• Arrange for refunds, exchanges and credit for returned merchandise
• Receive account payments
• Respond to enquiries and emergencies
• Investigate complaints and update accounts.
• Explain the type and cost of services offered
• Provide information about claims or accounts
• Update accounts, initiate billing and process claim payments and receive payment for services.
• Provide information to customers and the public concerning goods, services, schedules, rates, regulations and policies in response to telephone and in-person enquiries.
I am not done yet with my Master's. I will finish my MBA inshallah next year.
BS Commerce major in Management Graduated: March 24, 2007 Gingoog City Junior College Paz Village, Gingoog City
Libertad National High School Graduted: April 3, 2003 Brgy. Libertad, Butuan City
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