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Ronald Yu, Operations Manager

Ronald Yu

Operations Manager·Sprout Investments LLC

United Arab Emirates

High school or equivalent, High school

Work experience

Total years of experience: 19 years, 9 months

Operations Manager

July 2021 - December 2023

Sprout Investments LLC

Dubai, United Arab Emirates

July 2021 - December 2023

Overall in charge of Operations for multiple brands. Operating in a number of branches in Dubai and Abu Dhabi.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

area manager

July 2017 - June 2019

Al Ahli Group

Dubai, United Arab Emirates

July 2017 - June 2019

Handles the over all operations of 4 Restaurants

Company industry:
Hospitality & Accomodation
Job role:
Management

Business Unit Manager

May 2016 - April 2017

Lèten Modern Asian Dining

United Arab Emirates

May 2016 - April 2017

Manage the over all Operations of the Restaurant

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Branch Manager

August 2012 - July 2015

The Hummingbird Bakery

United Arab Emirates

August 2012 - July 2015

Pre Opening Manager

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Area Operations Manager

June 2008 - August 2012

YO! Sushi Japanese Restaurant

Dubai, United Arab Emirates

June 2008 - August 2012

· Take personal responsibility and ownership for meeting commitments and deadlines.
· Ensure expectations are clear
· Establish priorities
· Maintain focus
· Address tough decisions
· Operations Audits and Evaluation (Company Audit, Mystery Diner, etc)
· P&L review (Accountability, Profit Discussions)
· One on one time with General Managers/Restaurant Managers (Development, Goal evaluation, Restaurant visits)

Company industry:
Hospitality & Accomodation
Job role:
Management

Cafe Manager

October 2005 - April 2008

Second Cup Canadian Cafe (Bin Hendi Ent.)

Dubai, United Arab Emirates

October 2005 - April 2008

In charge of the over all operations of the Cafe.
In Charge of training and development of newly hired and existing staff.
Responsible for achieving the target sales and operating budget of the Cafe.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Area Operations Manager

May 2004 - October 2005

Dencio's Bar and Grill Restaurants (DFSI)

Philippines

May 2004 - October 2005

Handles the pre-opening and opening of new outlets.
In Charge of the operations of 8 Restaurants.
Assist and supports the management of franchised outlets.
Device and implements action palns to achieve forecasted sales and target operating income.
Handles the final selection of new management(outlet level)and staff members.
Device and impliments restaurant policies and opreating procedures.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Area operations Supervisor

March 2001 - March 2004

Pancake House Restaurant

Philippines

March 2001 - March 2004

Handles the over all operations of 6 restaurants.
Directly reports to the Operations Manager.
Conducts periodic evaluation of the operations of the restaurants.
Assist and coordinates development of the pre opening of new restaurants.
Was able to open 15 restaurants during my 3 years in the company.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Education

Saint Michael's College of Laguna

May 1992

May 1992

High school or equivalent, High school

Philippines

GPA (percentage): 92%

GPA (percentage): 92%

Graduate

Skills

Selection
Expert
Selection
Expert
Restaurants
Expert
Restaurants
Expert
operations
Expert
operations
Expert
Profitability
Expert
Profitability
Expert
Action Planning
Expert
Action Planning
Expert
over all management
Expert
over all management
Expert
Driving
Expert
Driving
Expert
Training
Intermediate
Training
Intermediate
MS office
Intermediate
MS office
Intermediate
Budget imolementation
Expert
Budget imolementation
Expert
Cost control
Expert
Cost control
Expert
Business Develop ment
Intermediate
Business Develop ment
Intermediate
Planning
Intermediate
Planning
Intermediate
Selection
Expert
Selection
Expert
Restaurants
Expert
Restaurants
Expert
operations
Expert
operations
Expert
Profitability
Expert
Profitability
Expert
Action Planning
Expert
Action Planning
Expert

Languages

English
Intermediate

Training and Certifications

Certifications
Supervising Food Safety
Boecker
Jul 2010 - Jul 2010

Hobbies

  • Reading, Meditation