Receptionist
Al Jas Technical Services
Total years of experience :14 years, 3 Months
Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival. Maintains security and telecommunications system. Informs visitors by answering or referring inquiries.
Dealing with multicultural people and answering their queries and showing the demonstration of the products to give them customer service satisfaction.
Handling KIPLING brand in THE DUBAI MALL
-Reliever in Jashanmal Store handling the different brands e.g. DELSEY, VICTORINOX, PIQUADRO and ECHOLAC
Responsibilities:
• Customer greetings, Responding to questions.
•Assist the needs of the customers and ensure to give them good customer service for satisfaction and to keep them coming back.
•Operating cash register, managing financial transaction, and balancing drawers.
•Improving engagement with merchandise and providing outstanding customer service.
•Assisting as a Visual Merchanding.
•Introducing promotions and opportunities to customers.
•Cross-selling products to increase purchase amount.
• Achieving established goals.
•Product management, including ordering and receiving products, price changes, handling damaged products, and returns.
•Respond, sending emails, daily paper reports and cash banking deposit.
•Resolve common complaint or handling customer complaint.
Responsibilities:
•Submits applicants data reports by assembling, preparing, and analysing data.
•Maintains applicants information by entering and updating employment and status-change data.
•Provides secretarial support by entering, formatting, and printing information; organizing work; answering the telephone; relaying messages; maintaining equipment and supplies.
•Maintains quality service by following organization standards.
•Maintains technical knowledge by attending educational workshops; reviewing publications.
•Contributes to team effort by accomplishing related results as needed.
•Organizing Events.
• Microsoft Office Skills
serve publishers, media & information companies, digital retailers, banks, insurance companies, government agencies and many other industries.
•Providing content solutions, data analytics and related services to publishers, information providers, and enterprises.
•Some experience in a Call Center or Customer Service environment which is provide customers with product and service information.
•Process for transforming books into e-book formats for distribution and sell-through on tablets and e-readers.
•Converting from hard copy into xml.
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