Customer Service Representive
Mediacom Express Cargo
Total des années d'expérience :16 years, 3 Mois
Answering inquiries thru phone calls and emails.
Appointment Setting.
Booked for Pick up and Delivery.
Product Knowledge.
Updating Social Media.
Creating a content for online advertisement.
Graphic Designing.
-To greet the guest once they enter the shop.
-Assist the guest about their coffee and answer all the inquiries to help them choose the best drinks for them.
-Taking order while paying attention to special request.
-Prepare their drinks standardly.
-Served the drinks with a smile from the heart.
• Answering and redirecting phone calls and emails.
Scheduling meetings, conferences, appointments and travel arrangements. Preparing and managing correspondence, reports and documents. Taking and distributing minutes of meetings. Implementing and maintaining office systems and filing.