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Rony Al-Haddad, operations consultant

Rony Al-Haddad

operations consultant·Door to Door

Lebanon

Bachelor's degree, business management

Work experience

Total years of experience: 8 years, 11 months

operations consultant

January 2020 - September 2021

Door to Door

Beirut, Lebanon

January 2020 - September 2021

- Hired by (D2D), a Lebanese startup at the time, to design and implement operations and logistics strategies - main tasks:
- Evaluate logistical processes to identify strengths and weaknesses.
- Analyzing supply chain data and assessing risks.
- Developing cost-effective solutions and interventions to optimize logistical efficiency.
- Conveying improvement strategies to individual managers, employees, and departments, as well as facilitating training sessions.
- Overseeing the implementation of improvement plans, as well as providing guidance and support.
- Optimizing communication channels with customers, vendors, and suppliers.
- Evaluating the impact of improvement strategies and making adjustments as needed.
- Documenting improvement plans, setting deadlines, and monitoring progress.
- Delivery Service Operations included: Warehousing, Dispatching, Invoicing, Fleet Management and Customer Service.
- Developed company`s policy and standard operating procedures (SOP) for warehouse management, fleet and dispatch mechanisms

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

Senior Logistics Coordinator

April 2017 - July 2018

Arab Printing Press

Beirut, Lebanon

April 2017 - July 2018

• Developed plans for current operations, identified contingency plans, and managed process.
• Managed shipment schedules to maximize productivity and cut costs.
• Identified and procured suppliers.
• Developed reports on material and personnel movements and various operational logistics problems.
• Supervised inventory management and control processes including stocking ordering and re-ordering and order fulfillment.
• Maintained warehouse workflow and redesigned space for new equipment or maximization of current processes.
• Undertaking regular spot safety inspections of all vehicles to check for wear, damage or maladjustment.

Company industry:
Other Business Support Services
Job role:
Purchasing and Procurement

Senior Operations Associate

October 2015 - March 2017

ATLAS Ocean

Jeddah, Saudi Arabia

October 2015 - March 2017

• Managed a fleet of 140 trucks and directed activities related to dispatching, routing, and tracking transportation vehicles.
• Coordinated all deliveries and invoicing.
• Maintained professional customer service with clients.
• Performed administrative tasks such as maintaining files and processing paperwork.
• Processed information and data by compiling, coding, categorizing, calculating, tabulating, auditing, and verifying information.

Company industry:
Shipping
Job role:
Administration

Purchasing Coordinator

December 2013 - June 2015

Arab printing press

Beirut, Lebanon

December 2013 - June 2015

• Forecasted levels of demand for services and products to meet the business needs and keeping a constant check on stock levels.
• Conducting research to ascertain the best products and suppliers in terms of best value, delivery schedules and quality.
• Produced reports and statistics using computer software

Company industry:
Other Business Support Services
Job role:
Purchasing and Procurement

sales agent and consultant

September 2011 - December 2012

fajer il gulf

Beirut, Lebanon

September 2011 - December 2012

- Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts
- Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance or specialized policies such as marine, farm/crop, and medical malpractice.

Company industry:
Insurance & TPA
Job role:
Sales

sales officer

July 2010 - August 2011

cheers sarl

Beirut, Lebanon

July 2010 - August 2011

- Generate and qualify sales opportunities and source and develop new client relationships
- Prepare sales action plans and strategies and schedule weekly and monthly sales activity
- Develop and maintain a customer database

Company industry:
FMCG
Job role:
Sales

Retail banking Intern

September 2008 - November 2008

bank audi

Lebanon

September 2008 - November 2008

- Performed teller tasks in Over-the-Counter operations
- Assisted branch officers in Front Office and Customer Service Operations

Company industry:
Banking
Job role:
Customer Service and Call Center

Education

american university of science and technology AUST

June 2010

June 2010

Bachelor's degree, business management

Lebanon

- Major courses: Total Quality Management, Strategic Management, HR Management, Sales Management, E-Marketing and Consumer Behavior. - Other courses: Managerial Economics, Quantitative methods for decision-making, MIS, Advanced Accounting, Business Law, Finance and Business Statistics.

Skills

Insurance
Expert
Insurance
Expert
Sales Management
Expert
Sales Management
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Quality Management
Expert
Quality Management
Expert
Banking
Expert
Banking
Expert
Computer Skills: Microsoft Office: Excel, Word and PowerPoint
Intermediate
Computer Skills: Microsoft Office: Excel, Word and PowerPoint
Intermediate
Insurance
Expert
Insurance
Expert
Sales Management
Expert
Sales Management
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Quality Management
Expert
Quality Management
Expert
Banking
Expert
Banking
Expert

Languages

Arabic
Expert
English
Intermediate