Deputy branch manager
National bank of kuwait
مجموع سنوات الخبرة :15 years, 11 أشهر
• Providing world-class counter service to bank customers.
• Responsible for handling problems/queries and complex services/transactions.
• Custodian of vault key’s and Chubb combination.
• Perform responsibilities of maintaining cash drawer and balancing cash drawer on a daily basis.
• Comply with Anti Money Laundering (AML) guidelines & ensure that only legitimate funds reach our counters.
• Process all large amount transactions.
• Ensuring proper cash management as per the branch operating procedure.
• Manage the cash in the vault and between the tellers
• Helping customers to access their safety deposit boxes.
• Arranging vault balance by sending shipments to CBE or other banks.
• Making FX transactions to customers for more than one currency.
• Answer inquiries regarding checking and savings accounts and other bank related products.
• Opening staff for New Cairo Branch.
• Coach and provide feedback with the other tellers
• Reporting any suspicious customer activity to branch manager.
• Adhering to all bank security, compliance and audit requirements.
• Balancing the branch ATM machines for both withdrawals and deposits.
• Cash Replenishment and troubleshoots ATM machines.
• Providing world-class counter service to bank customers.
• Custodian of blank manager checks leaves.
• Perform responsibilities of maintaining cash drawer and balancing cash drawer on a daily basis.
• Collect from customer’s checks for collection to be sent to cash management.
• Arranging vault balance by sending shipments to CBE or other banks.
• Issuing certified, manager checks and bank drafts for customers.
• Making FX transactions to customers for more than one currency.
• Opening staff for head office branch.
• Adhering to all bank security, compliance and audit requirements
• Providing world-class counter service to bank customers
• Assuring that my end of day cash balance matching against system balance
• Collect from customer’s checks for collection to be sent to cash management
• Arranging vault balance by sending shipments to CBE or other banks
• Issuing certified, manager checks and bank drafts for customers
• Making FX transactions to customers for more than one currency
• Opening staff for boomerang branch (head office branch)