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Hani ElDamaty, **Computer Support Assistant**

Hani ElDamaty

**Computer Support Assistant**·H Company,

United Arab Emirates

High school or equivalent, Industrial secondary

Work experience

Total years of experience: 4 years, 1 months

**Computer Support Assistant**

January 2023 - January 2024

H Company,

Shibin El Kom, Egypt Hybrid

January 2023 - January 2024

• Installed software and resolved technical issues
• Provided customer technical support

Company industry:
Construction & Building

**Waiter**

January 2022 - January 2023

Shark Bay Hotel, Sharm El Sheikh

Shibin El Kom, Egypt Hybrid

January 2022 - January 2023

• Delivered food & beverage service to guests
• Handled billing and customer inquiries

Company industry:
Data Hosting & Storage

**Online Sales Assistant**

January 2020 - January 2023

Self-Employed,

Shibin El Kom, Egypt

January 2020 - January 2023

• Managed online sales, orders, and customer inquiries
• Promoted products via social media

Company industry:
Business Consultancy Services

**Cashier**

January 2020 - January 2022

Elharmen

Shibin El Kom, Egypt Hybrid

January 2020 - January 2022

• Processed cash, card, and digital payments
• Balanced register and assisted customers

Company industry:
Video Gaming

Education

Martyrs Secondary Industrial School for Boys

September 2024

September 2024

High school or equivalent, Industrial secondary

Egypt

Skills

COMPUTER REPAIR
Intermediate
COMPUTER REPAIR
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CONFLICT RESOLUTION
Intermediate
CONFLICT RESOLUTION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SUPPORT
Intermediate
CUSTOMER SUPPORT
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
PAYMENT PROCESSING
Intermediate
PAYMENT PROCESSING
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate
RELIABILITY
Intermediate
RELIABILITY
Intermediate

Languages

Arabic
Beginner
English
Beginner