Rosalinda Africa, Data Processing Analyst

Rosalinda Africa

Data Processing Analyst

Microsourcing Phils.

البلد
الفلبين
التعليم
دبلوم, Computer Programming
الخبرات
8 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :8 years, 5 أشهر

Data Processing Analyst في Microsourcing Phils.
  • الفلبين
  • أشغل هذه الوظيفة منذ نوفمبر 2017

Developing technical solutions to business problems, or to advance a company's processing efforts, begins with defining, analyzing and documenting requirements.

Technical Support في Harte Hanks
  • الفلبين
  • أبريل 2017 إلى سبتمبر 2017

Work in a fast-paced call center environment to take incoming technical calls from customers. l often listen then analyze, troubleshoot and resolve technical issues for voice, that has something to do with customer's Nook books, devices and Nook acct for Barnes and Noble.

Customer Service Associate في Convergys Phils. Inc.
  • الفلبين
  • أكتوبر 2015 إلى يناير 2017

Been working in a fast-paced call center environment to take incoming technical chats from customers. Acknowledge, analyze, emphatize, troubleshoot and resolve technical issues thru chat and remotely access customer's PC, software download, installation, update, upgrade, activation and internet connection issues.

الخلفية التعليمية

دبلوم, Computer Programming
  • في Datamex Computer Institute
  • مارس 1999

Specialties & Skills

Customer Service
Food Preparation
Food Service
Computer Operations
Barista
Customer Service
Computer Operations and basic troubleshooting
Food Preparation
Different Coffee Mixes Preparation

اللغات

الانجليزية
متمرّس
الفيلبينية
اللغة الأم