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Rosaline Bezdjian, Sales Analyst

Rosaline Bezdjian

Sales Analyst·Ets. Antoine Massoud

Lebanon

Master's degree, Human Resources

Work experience

Total years of experience: 12 years, 5 months

Sales Analyst

March 2019 - Present

Ets. Antoine Massoud

March 2019 - Present

Worked closely with management team to provide analysis and reporting on
current and generated, reviewed and distributed weekly and monthly dashboard
reports.
· Provided routine and ad-hoc report to various internal sales, marketing and finance.
· Responsible for preparing monthly reports and analyzing actual sales compared to
budget and prior years.
· Supporting Suppliers such as Group Bel, Kellogg’s, BIC...With data’s & analysis
versus Competition and Previous Years
· Develop headcount-tracking reports in order to measure sales productivity and
provide assistance to sales management in resource allocation decisions.
· Working cross functionally with multiple departments.
· Administrator of Maliatec System of Sales Department (Online Sales)
· Administrator of EYE2 system of Sales department - that measures in-store brand
performance and fundamentals KPI’s.
· Responsible of Trade Agreements Data Recording & Implementations.
Page 2
* Sales administrator at- Ets. Antoine Massoud (October 2018 - March 2019)
· Sales Administrative will report to General Sales Manager.
· Create and maintain Sales Tracking with Merchandising Team on Monthly Reporting
versus competitor: Such as Share of Shelf, Price Fishing, Promotions, Flyer share
Report, Near Expiry Reporting - And reporting those Data’s to Key Sales Managers &
Marketing.
· Work in partnership with account managers to provide administrative support to
deliver against key strategic goals.
· Responsible of Recording Trade Agreement
· Record & Data Keeper.

Company industry:
FMCG
Job role:
Sales

Sales Analyst

October 2018 - Present

Ets Antoine Massoud

Beirut, Lebanon

October 2018 - Present

· Worked closely with management team to provide analysis and reporting on current and generated, reviewed and distributed weekly and monthly dashboard reports.
· Provided routine and ad-hoc report to various internal sales, marketing and finance.
· Responsible for preparing monthly reports and analyzing actual sales compared to budget and prior years.
· Supporting Suppliers such as Group Bel, Kellogg’s, BIC, Al Safi Danone..With data’s & analysis versus Competition and Previous Years
· Develop headcount-tracking reports in order to measure sales productivity and provide assistance to sales management in resource allocation decisions.
· Working cross functionally with multiple departments.
· Administrator of Maliatec System of Sales Department (Online Sales)
· Administrator of EYE2 system of Sales department - that measures in-store brand performance and fundamentals KPI’s.
· Responsible of Trade Agreements Data Recording & Implementations.

Company industry:
FMCG
Job role:
Sales

Senior Flight Attendant

January 2014 - September 2018

Middle East Airlines

Jordan

January 2014 - September 2018

Greeted Passengers and assisted them during flights to ensure that their needs and
requirements met.
· Demonstrated all emergency procedures, prepared passengers for take-offs and
landings and provided all time excellent customer service.
· Performed various inflight services, developed and maintained a calm and safe
atmosphere and resolved passenger’s problematic issues.
· Collaborated with other crewmembers to increase the passenger satisfaction with
provided services.
· Remained punctual and reliable at all times.
* Sales Associate at Pascal jewelry

Company industry:
Airlines
Job role:
Customer Service and Call Center

Education

Arab Open University

February 2020

February 2020

Master's degree, Human Resources

courses: Certificate of Advanced Excel from Formatech (

Arab Open University

February 2017

February 2017

Master's degree, Human Resources Professional

Lebanon

GPA (point): 3.10 out of 4

GPA (point): 3.10 out of 4

Arab Open University

January 2017

January 2017

Bachelor's degree, Business Administration & Management

Lebanon

GPA (point): 3.15 out of 4

GPA (point): 3.15 out of 4

Skills

SALES
Expert
SALES
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
PASCAL
Expert
PASCAL
Expert
ADMINISTRATION
Intermediate
ADMINISTRATION
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADVERTISING
Intermediate
ADVERTISING
Intermediate
BUDGETING
Intermediate
BUDGETING
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
MERCHANDISING
Intermediate
MERCHANDISING
Intermediate

Languages

Arabic
Expert
English
Expert
French
Expert

Training and Certifications

Certifications
participation and completion in “foundation of success”
Nov 2016

Hobbies

  • Listening To Music