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Rosalyn Sualog, Processing Associate BB On Boarding

Rosalyn Sualog

Processing Associate BB On Boarding·Emirates NBD UAE

United Arab Emirates

Bachelor's degree, Business Administration

Work experience

Total years of experience: 21 years, 11 months

Processing Associate BB On Boarding

December 2019 - April 2026

Emirates NBD UAE

Dubai, United Arab Emirates

December 2019 - April 2026

• Organizing data and documents to ensure accuracy and
efficiency in reporting CASA, MIS, and BANCA during daily
manager meetings, as well as daily and monthly reviews.
• Follow all standard policies and any updates to those policies.
complexity.
• Organize and monitor all physical document scans until the

Company industry:
Banking

Temporary Account Opening Processor

November 2018 - November 2019

TANFEETH

Dubai, United Arab Emirates

November 2018 - November 2019

entry system processes opening request. Responsible checking
if compliance to UAE national bank standard policy.
for high risk, suspended, sanctioned and blacklisted country

Company industry:
Banking

HR-Admin Assistance/Receptionist

March 2014 - June 2018

AL KHALEEJ SUGAR LLC

Dubai, United Arab Emirates

March 2014 - June 2018

• Handle a variety of administrative task.
• Answer, screen and direct phone calls.
• Arrange visitor’s gate pass thru JAFZA Tasreeh automated system.
• Arrange letter request to obtain NOC for any documents or materials that requires entry and exit permit as part of JAFZA policies.
• Prepare and check the availability of conference room.
• Produce and distributes correspondence memos, letters and forms.
• Receive, verify and distribute all invoices.
• Assist all insurance requirements for new employees and renewals.
• Arrange cash advances employees and petty cash report reimbursement and forward to account department.
• Responsible in registration and monitoring (Hanvon Attendance Management System 7).
• Create Admin Purchases Order through SAP.
• Provide Administration requested documents for processing such as employees passport, visas, photos and CEC card.
• Handle regular production needs of food supply orders for guest and employees.
• Apply new and request any issue each employees bank application.

Company industry:
Industrial Production
Job role:
Administration

Secretary / Receptionist

March 2014 - June 2018

AL KHALEEJ SUGAR LLC

Dubai, United Arab Emirates

March 2014 - June 2018

• Keeps official executive administrative policies determined by
or in conjunction with other officials.
• Directs preparation and filing of corporate legal documents by
or in agencies to conform to statues.
• Answering visitor inquiries about the company, directing
visitor to appropriate contacts, sorting mail, answering
incoming calls, answering email, and arranging appointment for
guests to meet with company staff.
• Assist other administrative staff with overflow work, including
word processing, data entry, ordering, and processing and
internet research.

Company industry:
Industrial Production

Secretary / Receptionist

December 2010 - December 2011

COMTRONIX LLC

Dubai, United Arab Emirates

December 2010 - December 2011

• Keeps official executive administrative policies determined by or in conjunction with other officials.
• Directs preparation and filing of corporate legal documents by or in agencies to conform to statues.
• Answering visitor inquiries about the company, directing visitor to appropriate contacts, sorting mail, answering incoming calls, answering email, and arranging appointment for guests to meet with company staff.
• Assist other administrative staff with overflow work, including word processing, data entry, ordering, and processing and internet research.

Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Secretarial

Bartender

July 2007 - November 2010

LENOTRE PARIS RESTAURANT (FRENCH GOURMET CUISINE L.L.C

Abu Dhabi, United Arab Emirates

July 2007 - November 2010

Bartender
• Inspect all coffee area / retail surfaces to ensure that all areas are safe and sanitary in accordance with food handling procedures; keep area clean throughout shift and follow cleaning procedures at end of shift.
• Prepare all beverages as ordered by customers and wait staff.
• Assure presentation of all beverages meets quality standards in place.
• Estimate expected beverage consumption based on previous trends and developments.
• Inventory, recommend orders and properly store, date and rotate beverage items.
• Organize ingredient storage and all supplies and equipment.
WAITRESS:
• Set up table with clean lines and silverware and arrange condiment
• Escort customers to their tables. Present menus to patrons an answer questions about menu items, making recommendations upon request.
• Serve food and/or beverages to patrons; prepare and serve specialty dishes at table as required. Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
• Observe diners to respond to any additional request and determine when meal is completed.
• Assist in clearing and resetting tables, prepares checks that itemize and total meals costs, and ensures quality of foods at all times and presents an appearance of cleanliness.
• Give oral instructions to others as delegated and ensured all supplies were available in work area.

Company industry:
Food & Beverage Production
Job role:
Customer Service and Call Center

Branch In-Charge/ Customer Service

December 2009 - September 2010

DISCOUNT RENT A CAR LLC

Dubai, United Arab Emirates

December 2009 - September 2010

• Handling the daily operation of the branch and achieve business
goal and its objective.
• Oversee and deliver management internal and external service
level of all agreements, arrange and make schedule of the branch
staffing and help in controlling the petty cash of branch.
• Currently handle Media One Hotel, Dubai International City, and
Main Office Branch.
• Arrange for pick-up or delivery or if it required chauffer driver
when applicable, and educate customer telephonically or face-to
face on the rental terms and condition as well as requirement.
• Answer phones and respond to customer requests, sell product
and place customer complaints, forwarded to Operation Manager
for necessary arrangement, and provide support and assistance
whenever required.
• Identify, research, and resolve customer issues using the
computer system.
• Handles customer complaints, forwarded to Operation Manager
for necessary arrangement, and provide support and assistance
whenever required.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Bartender

January 2007 - November 2009

LENOTRE PARIS RESTAURANT (FRENCH GOURMET CUISINE L.L.C.)

Dubai, United Arab Emirates

January 2007 - November 2009

• Inspect all coffee area / retail surfaces to ensure that all areas
are safe and sanitary in accordance with food handling
procedures; keep area clean throughout shift and follow cleaning
procedures at end of shift.
• Prepare all beverages as ordered by customers and wait staff.
• Assure presentation of all beverages meets quality standards in
place.
• Estimate expected beverage consumption based on previous
trends and developments.
• Inventory, recommend orders and properly store, date and rotate
beverage items.
• Organize ingredient storage and all supplies and equipment.
WAITRESS:
• Set up table with clean lines and silverware and arrange
condiment
• Escort customers to their tables. Present menus to patrons an
answer questions about menu items, making recommendations
upon request.
• Serve food and/or beverages to patrons; prepare and serve
specialty dishes at table as required. Check with customers to
ensure that they are enjoying their meals and take action to correct any problems.
• Observe diners to respond to any additional request and determine when meal is completed.
• Assist in clearing and resetting tables, prepares checks that itemize and total meals costs, and
ensures quality of foods at all times and presents an appearance of cleanliness.
• Give oral instructions to others as delegated and ensured all supplies were available in work area.

Company industry:
Catering, Food Service, & Restaurant

Crew Chief

April 2003 - May 2007

MC DONALD, EMIRATES FAST FOOD COMPANY

Dubai, United Arab Emirates

April 2003 - May 2007

• Responsible for making proper turnover regarding happening/event during my shift.
• Responsible for all quality products production during high and low volume.
• Assisting the manager during checking the area of the store during opening and closing time. Make
sure travel path before/opening the store, and conducting daily and weekly inventory of store.
• Check, receives and organized all deliveries in store and applying the FIFO (first-in, first-out)
method.
• Can do all station works to assist back-ups to any station needing assistance, updates the crew
performance training board, records and keep the files for month and year training audit.
• Assigning of people to their designated station and monitoring them that they follow standard
procedures at all time motivate people to develop them to improve and become a productive staff.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Supervisor

April 2002 - September 2002

J.P.C. INC. EDSA Queszon

Quezon City, Philippines

April 2002 - September 2002

Supervise the operation of the outlet, Monitoring dry and wet good daily inventory, and wet good daily inventory, and collecting the daily remittance of the cashier and deposit to the bank.
•Make sure the cleanliness, attractiveness and complete menu in the counter.
•Check and receives all deliveries in the store and applying the FIFO (first-in, first-out)n method.
•Making sales report and endorsement for the nest shift references.
•Assigning of people of their designated station and make a schedule for the all week duty.
•Checking the area of the store during opening and closing time.
•Make a report regarding the sales, event, problems, inventory and improvement in daily basis.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Engineering

Supervisor

April 2002 - September 2002

J.P.C. INC.

Quezon City, Philippines

April 2002 - September 2002

• Supervise the operation of the outlet, monitoring dry and wet good daily inventory, and wet good
daily inventory, and collecting the daily remittance of the cashier and deposit to the bank.
• Make sure the cleanliness, attractiveness and complete menu in the counter.
• Check and receives all deliveries in the store and applying the FIFO (first-in, first-out) method.
• Making sales report and endorsement for the nest shift references.
• Assigning of people of their designated station and make a schedule for the all-week duty.
• Checking the area of the store during opening and closing time.
• Make a report regarding the sales, event, problems, inventory and improvement in daily basis.

Company industry:
Catering, Food Service, & Restaurant

Book Editor

January 2001 - October 2001

INNODATA Company Philippines, Inc

Makati City, Philippines

January 2001 - October 2001

Magic

Company industry:
Data Hosting & Storage
Job role:
Design, Creative, and Arts

Magic Book Editor

January 2001 - October 2001

INNODATA Company Philippines, Inc.

Makati City, Philippines

January 2001 - October 2001

• Edit the document by using split screen, change the hieroglyphic symbol in the name form, and
reach at least 70% of quota (250, 000 Bytes).
• Maintains the accuracy of the batches (99.995) and report any unusual Hieroglyphic symbol.

Company industry:
Catering, Food Service, & Restaurant

Education

National College of Business and Arts. Cubao

January 2000

January 2000

Bachelor's degree, Business Administration

Philippines

Skills

CASHIER

Expert

CLOSING

Expert

DATA ENTRY

Expert

DIRECTING

Expert

EMAIL

Expert

GESTIÓN DE ARCHIVOS

Expert

HABILIDADES DE COMUNICACIÓN

Expert

INVENTORY MANAGEMENT

Expert

MICROSOFT MAIL

Expert

ADMINISTRATION

Expert

APPLICATION SECURITY TESTING

Intermediate

BUSINESS ADMINISTRATION

Intermediate

COMMERCIAL BANKING

Intermediate

COMPLIANCE MANAGEMENT

Intermediate

COMPUTER LITERACY

Intermediate

ENVIRONMENTAL ANALYSIS

Intermediate

FINANCIAL SOFTWARE

Intermediate

INTERPERSONAL COMMUNICATIONS

Intermediate

SALES

Intermediate

SAP APPLICATIONS

Intermediate

Languages

English

Expert

Tagalog

Expert