Rose Ann  Punzalan, Sales & Marketing Assistant

Rose Ann Punzalan

Sales & Marketing Assistant

MEET Environmental Solutions LLC

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Information Technology
Expérience
16 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :16 years, 4 Mois

Sales & Marketing Assistant à MEET Environmental Solutions LLC
  • Émirats Arabes Unis
  • Je travaille ici depuis août 2014

*Persuading customers to buy a product
*Identifying customer needs and directing them to an appropriate product
*Provide courteous and prompt service
*Cold calls on clients to promote the products and services
*Creating proposals and quotations
*Making calls and email to follow up on clients.
*Updating databases
*Setting up meetings.
Startek/Comcast Local Number
Portability

Admin Assistant
  • Philippines
  • juillet 2013 à mai 2013

• Answered telephone, billing, sales enquiries and forwarded telephone calls and messages
to appropriate person
• Making Monthly Progress Reports for sales and subscriptions.
•Provides information by answering questions and requests.
•Completes operational requirements by scheduling and assigning administrative projects;
expediting work results.
Sutherland/United Online

Customer Service Consultant
  • Philippines
  • mai 2007 à mai 2010

•Answer calls and Assisting Customers in related concerns.
•Assist customers in software installation.
•Assist customers in removal of virus and threats in the computer.
•Assist customers with Product subscription, billing and Sales Inquiry.
•Offers discounts and promotions to save customers from cancelling
Sutherland/Intuit Turbo tax

Technical Support à McAfee
  • Philippines
  • juin 2010 à février 2010

(DSL and Internet Connections)
*Provides technical assistance concerning the set-up of home networks & Internet access.
* Configuration of client's equipment to connect to the Internet via modem/DSL Router.
* Configure software to connect to Internet application servers.
* Obtain general understanding of OS and application operations related to company offered
services.
* Identify and correct or advise, on operational issues in client computer system
Sutherland/

Customer Service Consultant
  • Philippines
  • novembre 2006 à mai 2007

• Answer calls and Assisting Customers in related concerns.
• Assisting Customers in Tax Computation
• Assisting in installing the software
• Making Reports for Customer Surveys
• Dealing with Server problems and assisting customers in sending taxes Online.

Waitress à Café Juan
  • Philippines
  • juin 2005 à mai 2006

•Serving food and beverages efficiently and in a most courteous manner
•Suggests food and beverages ~ to be well versed with the menu, method of preparation
and accompaniments.
• Keeps general appearance and maintenance of Restaurant working areas
• Cleans and removes dishes from the table after service is completed.
• Greet and seats guests.
•Receives and process payments.
• Maintain complete knowledge of point-of-sale and manual systems and procedures.

Merchandiser à Mendrez Shoes
  • Philippines
  • juin 2004 à juin 2005

• Receiving the shipment by scanning one by one.
• Fixing the stock by according to the references and by family.
• Doing replacements in the shop.
• Product knowledge and selling strategies
Bench Clothing

Sales Assistant
  • Philippines
  • juin 2003 à juin 2004

•Assist customer in looking for appropriate clothing and sizes.
•Operate cash register.
•Responsible in stock inventory.
•Maintain cleanliness in the store.
•Upselling Strategies
•Merchandising the items in the shop

Administrative Assistant à HAU hotel/library
  • Philippines
  • juin 2009 à mai 2003

• Prepare, record, check over and proofread correspondence, invoices, presentations,
brochures, publications, reports and relevant material
• Record and prepare minutes of meetings
• Organize travel schedules and book reservations
• Determine and launch office procedures
• Open and distribute incoming regular and electronic mail and other material and co-
ordinate the flow of information internally and with other departments and organizations
• Set up and uphold manual and automated information filing systems
• Order workplace supplies and maintain record
• Schedule and verify appointments and meetings of managers

Éducation

Baccalauréat, Information Technology
  • à Technology
  • avril 2007
Etudes secondaires ou équivalent, Middle School
  • à Holy Angel University
  • avril 2003

Specialties & Skills

BILLING
CASHIER
CONSULTING
CUSTOMER RELATIONS
CUSTOMER SERVICE
DATABASE ADMINISTRATION
DIRECTING
MEETING FACILITATION

Langues

Anglais
Expert