Rose Diane Solis, Customer Service Officer

Rose Diane Solis

Customer Service Officer

Vox Cinemas

البلد
الكويت - الكويت
التعليم
بكالوريوس, Elementary Education
الخبرات
11 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :11 years, 8 أشهر

Customer Service Officer في Vox Cinemas
  • الكويت - الكويت
  • فبراير 2018 إلى أغسطس 2020

• Checking guest bookings as they enter to the auditorium area
• Assisting guest to their respective seats, accommodating kids on their cinemas .
• Solving any problems related to their seat arrangements such as double bookings
promoting new products and item to the guest.

Shift Leader في Tabco Co
  • الكويت - الأحمدى
  • أكتوبر 2014 إلى يناير 2018

Support the team to achieve our daily, monthly target.
Work as a Team with one goal and objective.
Monitor stocks and inventory
Ensure the cleanliness and the safety of our guest
Motivate the team to push more ad go extra mile
Ensure that all stores procedures and company processes are followed.

Cashier في Kout Food Group Company
  • الكويت - الكويت
  • سبتمبر 2010 إلى سبتمبر 2014

Follow standard procedure in cashiering
Ensure all the items and products are fresh and in time manner.
Maintain cleanliness of the work station
Suggest and do upselling as a high contributor to the store.
Control food waste and make sure everything was logged when it’s expired
Follow standard operating procedures of the store

Sales Associate في Watsons Personal Care
  • الفلبين
  • يوليو 2009 إلى ديسمبر 2009

Greet and welcome the gues upon entering and saying Thank you for their shopping and visit
Maintain cleanliness of the assigned station
Promote all monthly promoted and own brand name products
Assisting guest and help them to decide what products that are more convenient and applicable on their needs
Persuading the guest for new release products

Intern في Department of Education in Philippines;Camarin Elementary School
  • الفلبين
  • ديسمبر 2008 إلى فبراير 2009

Poster a good conduct to our new generation
Be a role model that contributes to our country
Be passionate, patient and loyal of what you outh to the country
Making visual aid materials for easy access of Learning
Create a friendly and healthy safe environment for all the students

Teacher في San Francisco Elementary School
  • الفلبين
  • يوليو 2008 إلى سبتمبر 2008

Poster a good conduct to our new generation
Be a role model that contributes to our country
Be passionate, patient and loyal of what you outh to the country
Making visual aid materials for easy access of Learning
Create a friendly and healthy safe environment for all the students

Service Crew في French Baker Inc
  • الفلبين
  • ديسمبر 2006 إلى يوليو 2007

Follow standard procedure in cashiering
Ensure all the items and products are fresh and in time manner.
Maintain cleanliness of the work station
Suggest and do upselling as a high contributor to the store.
Control food waste and make sure everything was logged when it’s expired
Follow standard operating procedures of the store

الخلفية التعليمية

بكالوريوس, Elementary Education
  • في University of Caloocan City
  • أبريل 2009

Specialties & Skills

Staff Training
Sales Representatives
Team Leadership
Cashiering
Customer Service
SUPERVISORY SKILLS
TIME MANAGEMENT
WRITING
communication
multi tasking
flexibility

اللغات

العربية
متوسط
الانجليزية
متمرّس
التاغلوج
متمرّس

التدريب و الشهادات

Communication Skills (الشهادة)
تاريخ الدورة:
December 2018
Service Excellence (الشهادة)
تاريخ الدورة:
December 2018
Selling skills (الشهادة)
تاريخ الدورة:
December 2018

الهوايات

  • video maker