Roselyn Diopenes

Greeting customer's
•Introducing promotions and opportunities to customer's
•Dealing with customer questions about the product
•Increasing store sales
•Maintaining sales floor appearance
•Providing outstanding customer service


•Store In Charge

To employ appropriate selling techniques to promote the products
•Providing excellent customer service
•Processing transactions quickly and accurately
•Increasing store sales
•Maintaining sales floor appearance
•Providing outstanding customer service with enjoyable shopping experience

Supervise performance of the Team Members on daily basis
•Distribute work flow between Team Members, solve any problems or miss understanding that may occur
•Training and Orienting the Team Members to develop their performance
•To employ appropriate selling techniques to promote the products
•Providing excellent customer service
•Processing transactions quickly and accurately
•Increasing store sales
•Maintaining sales floor appearance
•Providing outstanding customer service with enjoyable shopping experience
• work spirit with all Team Members
•Ensure maximum customer satisfaction
•Ensure safety and security procedures
•Assigned any extra tasks to the Team Member as per work needs
•Handle customer complaint in coordination with restaurant staff as per concept policy
•Monitor the product stock and order the required as per the business needs.
•Maintain standard performance at work

Communicate Clearly with the guest
•Establish expectation of the guest
•Present menus and make recommendation
•Delivered efficient service while maintaining a friendly and professional manner
•Handle cash properly as per cash handling policy



I hereby certify that the above information is true and correct to the best of my knowledge and belief