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Rosemarie Rosal, Housekeeping Supervisor

Rosemarie Rosal

Housekeeping Supervisor

Sunset Beach Resort , Marina

Location
Saudi Arabia - Al Husayniyah
Education
High school or equivalent, English
Experience
13 years, 5 Months

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Work Experience

Total years of experience :13 years, 5 Months

Housekeeping Supervisor at Sunset Beach Resort , Marina
  • Saudi Arabia - Al Husayniyah
  • June 2004 to October 2017

• Supervise and lead Housekeeping staff/ room attendants
• Daily allocation of rooms and deep cleaning tasks to staff/attendants
• Manage guest requests, including VIP amenities and communicating them to the appropriate staff/attendants
• Routine inspection of guest bedrooms to ensure they meet the resort’s standards
• Achieve positive outcomes from guest queries in a timely and efficient manner
• Report maintenance issues to Maintenance/Engineering Department
• Assist Rooms Division Manager with training requirements
• Comply with resort security, fire regulations and all health and safety legislation
• Assist other departments wherever necessary and maintain good working relationships
• Performs other tasks assigned by the Rooms Division Manager or as directed

Education

High school or equivalent, English
  • at Tabugoc National High School
  • March 2001

High School Completed

Specialties & Skills

Events Organizer
+Endorse 0
FLOWER ARRANGER
+Endorse 0
Supervising, Mentor, Trainor
+Endorse 0
Supervisory Level
+Endorse 0

Languages

English
Intermediate

Training and Certifications

THE IMPACT OF CUSTOMER SERVICE (Training)
Training Institute:
Sunset Training Center
Date Attended:
January 2012
Duration:
8 hours
RESORT ORIENTATION PROGRAM FOR EMPLOYEES (Training)
Training Institute:
Sunset Training Center
Date Attended:
February 2011
Duration:
8 hours
HOTEL FIRE SAFETY (Training)
Training Institute:
Sunset Training Center
Date Attended:
May 2008
Duration:
8 hours
BASIC HOUSEKEEPING TECHNOLOGY (Training)
Training Institute:
Sunset Training Center
Date Attended:
September 2005
Duration:
8 hours

Hobbies

  • Reading, swimming, Flower arranging, Embroidery
    Manage the housekeeping department professionally. Reporting directly to various managers of different department. Supervise and lead Housekeeping staff/ room attendants. Proper planning of jobs and implementation of various control in running the department.