Assistant Lecturer
Kenya Methodist University
Total years of experience :18 years, 4 Months
Supervised a team to develop Bachelors degree Hospitality Management Curriculum
Coordinated examination office in the department, Developing training materials in hotel front office operations, food and beverage management, hotel operations management, hotel customer service, human resource management.
Evaluating training programs.
Identifying training needs.
Teaching, training and mentoring in areas of food and beverage service, front office operations and human resources.
Collaborating with hotels to offer attachment/internship to students.
Developing short courses programs in areas of hotel operations
Teaching and training in areas of food and beverage service and front office operations
Strategic Human Resource, Recruitment and selection, Job analysis, Job evaluation, reward and performance management, employee relations, training and development. employee safety and security, industrial relations, communication, organization structures and management styles, employee motivation.
Conferred a Msc. Hospitality Management, A thesis on The Efficacy of Customer Relationship Management on Customer Loyalty in Tourism Accommodation Facilities in Narok County
Human resource management, managerial accounting, financial management, organization behaviour, hotel informations system, Housekeeping and laundry, front office operations, hotel operations management, accommodation management, french, business ethics