Receptionist/Leasing Administrator
Better Homes LLC
مجموع سنوات الخبرة :15 years, 10 أشهر
Reporting directly to the branch office Manager; Answering all incoming calls; Receiving & greeting walk-in clients; Ensures and maintains efficient logs of files such as walk-in clients, phone inquiries, couriers, international calls, property unit keys & other office related log of files; Preparing the monthly consultants office rotation; Updating the office property gallery for best deals property weekly; Doing administrative works & assisting consultants in preparing tenancy contracts and other office related documents; Register clients details in masterkey system; Ensuring quality service to all clients.
Directly reporting to the General Manager; Arranging home searching for clients from different reputed company’s and find good properties for them; Prepared and issued itinerary and activities of guests/clienteles; Calling landlords to list and market their properties with u for both leasing and selling; Ensures and maintains log of the finalizing properties; Organizes and coordinates the various activities of the real estate department.
Reporting to General Manager, providing personal & secretarial support while maintaining discretion and strict confidentiality in particular to sensitive situations. Manages and updates Managers daily diary, and coordinate arrange meetings. Serves as a point of contact for coordination of her requirements with people inside and outside the organization. Review Manager’s corporate e-mails, incoming letters initiate replies when appropriate. Produce documents, briefing papers, various reports and prepares contracts. Coordinate with various staffs for operational support and activities as a liaison between departments in the resolution of day to day administrative function. Provide administrative/secretarial support such as answering telephone, assisting visitors, arranging meetings and resolving a range of administrative problems and inquiries. Prepares/drafts correspondence. Ensures and maintains efficient log of files of various Development/Construction documents/samples, contract, various submittals, reports, presentation for storing and retrieving from time to time and initiate follow up on pending matters; Encouraged communication within administration and support team with suggested processes resulting in improved organization smooth day to day running. Responsible for the rental of available properties. Responsible for monitoring facilities that requires maintenance. Facilitate tenant’s needs and make sure complaints are immediately attended by the particular maintenance department. Provide hospitable approach to walk-in and phone inquiry potential clients. Prepare documentation such as attestation of tenancy contract, application of SEWA connection and other related documents. Ensuring continuous quality service to all tenants and clients to maintain and keep good relationship with them. Report to Manager the daily activities and feedback. Preparing documents to put out tenders for contractors. Project management and supervising and coordinating work of contractors. Managing and leading change to ensure minimum disruption to core activities. Liaising with tenants of commercial properties. Directing and planning essential central services such as security, maintenance, mail, archiving, cleaning, catering, and waste disposal and recycling. Checking that agreed work by staff or contractors has been completed satisfactorily and following up on any deficiencies.
Handles incoming and outgoing calls. Attend all inquiries; entertain clients and providing them a hospitable approach.
Directly reporting to the General Manager; Handles hotel and airline reservations and bookings worldwide through online system; Prepared and issued itinerary, accommodation voucher, and activities of guests/clienteles; Organizes and coordinates the various activities of the department.