Roshan Joseph, Business Development

Roshan Joseph

Business Development

Abdulla Awad Al Khadair & Sons Co.

Location
India
Education
High school or equivalent, Computer Science
Experience
7 years, 4 Months

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Work Experience

Total years of experience :7 years, 4 Months

Business Development at Abdulla Awad Al Khadair & Sons Co.
  • Kuwait
  • November 2013 to September 2014

I was working in Kuwait for M/S Abdulla Awad Al Khadair & Sons Co for their drilling division since Nov 2013.

My profile here included meeting clients, taking up new projects, supervising and being part of 4 member crew to execute work at site and also taking care of invoicing and payments.

Sr Customer Services Executive at Allianz
  • India
  • March 2011 to September 2013

I worked Allianz in their offices in Technopark, Trivandrum, India for their UK division, Cornhill Direct as Sr Customer Service Exec.

My job here included answering customer queries, updating customer details, processing documents, taking payments, managing customer accounts like renewal, cancellations and transfer of policy, educating customers about additional services and up-selling, and also liaising between claims and other depts to help resolve customer concerns.

Sr Customer Services Executive at Sutherland Global Services
  • India - Chennai
  • October 2007 to November 2009

I worked as Customer Service Executive in Sutherland Global Services in Chennai, India as part of inbound customer service team for Canada’s leading telecom company, Bell.

I was part their residential telephone section - 310 Bell. My profile here included answering billing concerns for residential customers and also offering them other services offered by Bell.

Customer Services Executive at Alamy Images India Pvt Ltd
  • India
  • November 2005 to June 2007

I have worked as a Customer Service Executive for UK based Stock Photography Agency, ALAMY, in their branch in India in Technopark, Trivandrum, India

My job profile here included answering to customer queries mostly through e-mail, assisting in purchase and releasing of high resolution of images as per client requirement and billing them accordingly to keep up proper records.

Education

High school or equivalent, Computer Science
  • at Fr Thomas Porukara Senior Secondary School
  • March 2003

Specialties & Skills

Customer Service
Customer Satisfaction

Languages

English
Intermediate
Hindi
Intermediate
Malayalam
Beginner