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Roshan Patidar, IT Support Engineer

Roshan Patidar

IT Support Engineer ·Al Suhail Digital Services

Kuwait

Bachelor's degree, information technology

Work experience

Total years of experience: 2 years, 6 months

IT Support Engineer

January 2025 - April 2026

Al Suhail Digital Services

Al Asimah, Kuwait

January 2025 - April 2026

provide information technology support
Company industry:
Advertising
Job role:
Information Technology

Desktop Support Engineer

November 2023 - December 2025

DS Computer Education

Udaipur, India

November 2023 - December 2025

Company industry:
Training & Education Center
Job role:
Information Technology

Education

sabarmati university Ahmedabad Gujarat India

June 2023

June 2023

Bachelor's degree, information technology

India

The Bachelor of Science in Information Technology (BSc IT) provides a comprehensive foundation in the deployment and management of computing infrastructure, emphasizing the practical application of networking, systems administration, and database security. By mastering the underlying architecture of how data moves through the OSI Model and how operating systems are hardened against vulnerabilities, this degree serves as the critical technical bridge to a career in Cybersecurity. It transitions from basic IT support into the strategic protection of digital assets through the application of the CIA Triad (Confidentiality, Integrity, and Availability), ensuring that systems are not only functional but resilient against emerging threats.
View attachment

Skills

ACTIVE DIRECTORY
Intermediate
ACTIVE DIRECTORY
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
DESKTOP SUPPORT
Intermediate
DESKTOP SUPPORT
Intermediate
EMAIL MANAGEMENT
Intermediate
EMAIL MANAGEMENT
Intermediate
HARDWARE TROUBLESHOOTING
Intermediate
HARDWARE TROUBLESHOOTING
Intermediate
LINUX
Intermediate
LINUX
Intermediate
MICROSOFT WINDOWS
Intermediate
MICROSOFT WINDOWS
Intermediate
NETWORK INFRASTRUCTURE
Intermediate
NETWORK INFRASTRUCTURE
Intermediate
NETWORK MANAGEMENT
Intermediate
NETWORK MANAGEMENT
Intermediate
NETWORK VIRTUALIZATION
Intermediate
NETWORK VIRTUALIZATION
Intermediate
Technical Support
Expert
Technical Support
Expert
Installation
Expert
Installation
Expert
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Management
Intermediate
Management
Intermediate
CCNA
Intermediate
CCNA
Intermediate
IT Technical Support
Expert
IT Technical Support
Expert
System Administration
Intermediate
System Administration
Intermediate
Customer Service
Intermediate
Customer Service
Intermediate
Administration
Beginner
Administration
Beginner

Languages

English

Expert

Hindi

Native Speaker

Training and Certifications

Certifications
RS-CIT – Rajasthan State Certificate in Information Technology
SNAP Certified Hardware Networking Professional

Hobbies and interests

Lifelong Learning & Upskilling

I am driven by a passion for continuous learning and staying ahead of emerging technological trends. I actively dedicate time to mastering new skills, ensuring I remain adaptable and sharp in the ever-evolving IT and security landscape.