Rosy Yaghi

Office Manager

• January 2001 to January 2017

Managed staff, established and monitored
goals, conducted performance reviews and
administered salaries for staff
Streamlined office operations by
computerizing activities, managing customer
communications, scheduling payments and
tracking records and documents
Interacted with customers professionally by
phone, email or in-person to provide
information and direct to desired staff
members
Kept physical files and digitized records
organized for easy updating and retrieval by
authorized team members
Analyzed and solved multi-faceted problems
that effected executive leaders and business
initiatives

Producer at Fame FM Radio

• January 2001 to January 2016

to create program content, new ideas and
segments
Developed as a social media copywriter
Evaluated and followed up on news leads and
news tips to develop story ideas
Participated in on air shows and announced
station breaks, commercials and public service
information
Delivered live reports from site of event and
from mobile broadcast unit
Reporter
Sawt Al Ghad Radio, Beirut, Metn
Delivered live reports from site of event and
from mobile broadcast unit
Performed research and checked all facts to
maintain high standard of journalistic integrity
Followed through on beat sources, contacts
and leads to gather information for stories
Provided on-air commentary for local radio
Wrote and submitted accurate, engaging and
fact-checked stories
Recorded Several Voice over projects and
radio publicity on a daily basis

• January 2012 to January 2016

Collected and processed payments
Responded to telephone and in-person
requests for information
Reached out to customers after completed
sales to evaluate satisfaction and determine
immediate service requirements
Accounted for all inventory and ordered new
stock
Built strong rapport with clients by
understanding needs and clearly explaining
products
Used consultative sales approach to
understand and meet customer needs

Artist at Voice

• Great Britain (UK)
• January 2002 to January 2012

Multiple, Beirut, Metn
Recording Several Publicity Campaigns for
multiple Clients across the middle east
Of Which the following:
Persil:
- https://www.instagram.com/p/BioXogzBkQe
/?igshid=1nx9pheq2kj3c
- https://www.instagram.com/p/BkCSOKiBZ_n
/?igshid=1j78a6plpusok

Freelancer at Beiru

• January 2001 to January 2011