operations manager
Alghanim Industries
Total years of experience :12 years, 10 Months
Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency. Scheduled and directed
staff in daily work assignments to maximize productivity. Efficiently resolved problems or concerns to the satisfaction of all
involved parties. Continually monitored restaurant and took appropriate action to ensure food quality and service standards
were consistently met. Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions. Assigned
tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control
guidelines. Developed and maintained exceptional customer service standards. Ensured proper cleanliness was maintained
in all areas of the bar and front of house. Optimized profits by controlling food, beverage and labor costs on a daily basis.
Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to
ensure quality. Maintained checkouts of servers and bartenders to ensure that all tickets were accounted for. Collaborated
with the Executive Chef to analyze and approve all food and beverage selections. Developed and maintained a staff that
provided hospitable, professional service while adhering to policies and business initiatives.
Find new and better ways to improve the company
Search and find great talents and applicant for the organization
Interview candidates and hire the best candidates
Give specific training and job description for every employee in the organization
Staff Evaluation, daily, monthly, and yearly
Quality Control for branches
search for potential suppliers
Cost control
Shipment handling
Daily Report
Communication link between branches and head management
Catering business planing and implementing
Delivery system business planning and implementing
Finding best new location
Market study
Marketing and advertising
Handling Social Media
Developing products ( uniforms, equipment, utensils, products, menu..)
Managing Teams
Payroll, overtime..
Communicating with franchisee