Roula Gergess

As a coach, I can support entrepreneurs by building their self-development and exchanging knowledge through trust, mutual listening, communication and commitment.
As an entrepreneurship educator, I can help potential entrepreneurs in building their entrepreneurial mindset using new methods and tools including ET&A (Entrepreneurial Thought & Action ® of Babson College), Humane Entrepreneurship (by Dr. Ayman El Tarabishy, CEO of ICSB), design thinking process (of Stanford d. School Design Thinking), pitching etc.
My multidisciplinary educational background, which includes a PhD (in the making) in Business Management specifically in Strategy, Entrepreneurship and Innovation, has given me additional insights into challenges companies face, as well as the global context in which they operate. In the same vein, having recently completed the “Entrepreneurial Mindshift for Educators” course by Professor Heidi Neck (Babson College) equipped me with the Entrepreneurial Thought and Action (ET&A) methodology and the IDEATE method to encourage students/individuals/potential entrepreneurs to think, act and learn more entrepreneurially.

 Maintains the work structure by updating job requirements and job descriptions for all positions.
 Maintains organization staff by establishing a recruiting and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
 Prepares employees for assignments by establishing and conducting orientation and training programs.
 Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets.
 Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; and counseling employees and supervisors.
 Ensures legal compliance by monitoring and implementing the Lebanese Labor Law requirements; conducting investigations; maintaining records.
 Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
 Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.
 Completes human resource operational requirements by scheduling and assigning employees; following up on work results.
 Maintains human resource staff by recruiting, selecting, orienting, and training employees

 Assisting in overseeing the full recruitment cycle, in particular contract preparation.
 Managing the annual salary review process for the company.
 Promoting equality and diversity in the recruitment process.
 Ensuring that all company policies and procedures are up to date.
 Assisting with day-to-day HR related questions.
 Conducting interviews and reference checks on job applicants.
 Keeping up to date with legal developments.
 Preparing for the annual performance appraisal.
 Taking instructions from senior managers.
 Consulting with senior management regarding special issues.
 Having telephone interviews with job applicants.
 Having face to face interviews with job applicants.
 Carrying out routine administrative and clerical duties.
 Ensuring that all HR staff handle employee personal data in a professional and confidential manner

 Establishing objectives for the HR department based on the budget
 Developing and implementing the Human Resources strategy
 Assist the company and its managers in organizing the Human Resources element in a way to achieve company objectives and goals
 Developing an optimal recruitment process and responsible for dismissals and employees’ departure
 Providing training, development and career planning services to employees
 Conducting performance appraisals for employees
 Managing the compensation for all employees in a cost effective manner
 Establishing and continuously improving Human Resources policies and procedures in line with regulations defined by the Ministry of Labor
 Managing personal records to ensure they are up to date and complete
 Developing on a continuous manner, know-how and ability in new areas of Human Resources Management
 Supporting supervisors to ensure the success of their teams.
 Ensuring that the correct recruitment and selection procedures are adhered to.
 Controlling costs and ensuring that they do not exceed budgets.
 Managing pay-roll operations.
 Advising on staff promotions.
 Investigating disciplinary and grievance matters.
 Developing HR policies.
 Manage maternity leave requests and administration.
 Planning, and delivering, training, including inductions for new staff