Rowad Ahmed

Infrastructure Design Manager at Egyptian Steel Group Egyptian Steel Group

• Egypt
• My current job since March 2013

My roles and responsibilities in mentioned companies:

Senior IT Specialist at DELL

• Egypt - Cairo
• January 2003 to January 2008

I have provided support for the following clients:
• General Motors
• Pepsi
• Chipsy
• Kraft
• Ethanix
• Lafarge
• City Stares.
• Conva Tec.
• PETRONAS
• Tetra Pak
• ADB Bank.
• Reckitt Benckiser
• Nissan
• Sodic
My roles and responsibilities in mentioned companies :
1- Establishing and implementing LAN policies
2- Developing procedures for installation, troubleshooting communications’ hardware and software. Training users how to
use equipment.
3- Handling Active Directory and Disaster Recovery.
4- Check for Windows Update service for client & backup tape storage in professional standard way
5- Troubleshooting Clients’ applications and network connectivity issues.
6- Create, maintain, and comply with corporate and departmental standard operating procedures.

Network Administrator at Olympic Group

• Egypt - Cairo
• January 2004 to January 2008

Network connectivity issues, Responsible for Hardware management, Network Installation and Manage Administration
as required.
1- Duties include solving day to day running problems and preparing short/long term plans for LAN, WAN&PC's
2- Install, configure and maintain network components
3- Install, setup, and monitor local area network (LAN & WAN)
4- Ability to negotiate hardware/software service and

at Installing and Configure & Troubleshoot ISA

• January 2004 to January 2006