Rowena Esguerra Santiago, SECRETARY - ADMIN/HR/PRO DEPARTMENT

Rowena Esguerra Santiago

SECRETARY - ADMIN/HR/PRO DEPARTMENT

INTHERPRO

Location
United Arab Emirates - Abu Dhabi
Education
Diploma, BA
Experience
14 years, 11 Months

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Work Experience

Total years of experience :14 years, 11 Months

SECRETARY - ADMIN/HR/PRO DEPARTMENT at INTHERPRO
  • United Arab Emirates - Abu Dhabi
  • My current job since January 2014

ADMIN DEPARTMENT

• In charge of Medical & WCA Re-imbursement claims.

• Follow up, collect and dispatched of Medical Insurances cards.

• Prepare, follow up Delivery Notes for IT equipment.

• Handling Insurance cards of all workers going on vacation & return cards upon their arrival.

• Preparing Ipro Id/Access card for new employees.

• Request Building access card for new employees.

• Assist Admin Manager for copying, scanning and filling of documents.

• Keeping records and updating files.

• Prepares letter.



HR & PRO DEPARTMENT

• Maintaining updated records of Employees personal files.

Monitoring Leave application of employees and passport releasing.

• Monitoring Security pass expiry details based on Security Pass list of All Employees.

• Monitoring Security pass request from sites.

• Maintaining updated records of ATM Card Replacement & distribute.

• Disposal of employees related documents

• Maintaining updated records of Employees personal files.

• Monitoring Security pass expiry details based on Security Pass list of All Employees.

• Monitoring Security pass request from sites.

• Maintaining updated records of ATM Card Replacement & distribute.

• Disposal of employees related documents

• Emirates ID, Warning letter, Security passes
• Labor cards, Labor cancellation, Labor contract
• Insurance cards, Labor application, ATM Cards

• Maintain a file log system of Transmittal for easy tracking of documents.

• Response to email requesting details of employees:
• Passport copy
• Visa copy
• Labor card copy
• Emirates ID copy
• Security Pass details/copy
• Insurance card
• Photo

• Editing and printing requested photos/CD’s

• Keeping attendance records & whereabouts of Auh PRO.

PREPARES PRESENTATION, INVITATION CARDS, COMPANY FOLDER & NOTE PAD DESIGN AS PER GENERAL MANAGERS REQUEST

Secretary cum Receptionist at INTHERPRO
  • United Arab Emirates - Abu Dhabi
  • January 2010 to December 2013

In charge for MRR, MOV, DPR, Time Sheet Equipment’s & Monthly Inventory for Abu Dhabi sites & Mussafah Warehouse.

Preparing monthly MRR & MOV Cut off.

Receiving of Suppliers Delivery Notes.

Received, sorted out and forwarded incoming mails and all documents from Abu Dhabi site & Mussafah store to the department concerned.

Preparing internal Document Exchange.

Preparing Company Annual Presentation and Company Invitations.

Preparing Daily Attendance & Incoming Calls report of Abu Dhabi office.

Receiving visitors, monitoring & answering calls.

Golf Desk Attendant at Abu Dhabi Golf Club
  • United Arab Emirates - Abu Dhabi
  • November 2007 to May 2008

 Works under the supervision of the Golf Course Manager.
 Schedules Tee times for all the golf club members &walk in guest.
 Answers telephone and responds to inquiries.
 In charge for hiring of Golf Clubs, Golf Cars, Golf shoes etc.
 Schedules Golf Lesson.
 Receives and responds to complaints from golfers.
 Using excellent customer service skill’s, establishes and maintains effective working relationships with other employees and all members of the golf club.
 Works a varied schedule to include evenings, weekends, and holidays.
 Prepare monthly Inventory of Golf Club Pro Shop stocks.

Education

Diploma, BA
  • at University of Baguio
  • October 2003

Specialties & Skills

Overseas
Booking
Brochures
Outlook
Computer Literate such as MS Word, MS Excel, MS Power Point, MS Outlook and Internet.
PREPARES PRESENTATION, INVITATION CARDS & DESIGN COMPANY NOTE PAD FOLDER

Languages

English
Intermediate
Japanese
Intermediate

Memberships

Goverment Organization
  • Youth Leader
  • May 2001

Training and Certifications

Business Application Software (Microsoft Office User Specialist) (Training)
Training Institute:
AMA Computer Learning Center
Date Attended:
February 2006

Hobbies

  • Watching movies & fishing during weekends & holidays