Admin/Supervisor/Senior Guest Relations Executive
Time Machine Group
Total years of experience :26 years, 7 Months
May 2010 to Present - Admin/Senior Guest Relations Executive
Time Machine Group/Franck Provost Paris
Dubai, UAE
• Maintain and keep records of correspondences on file
• Prepare and arrange office supplies and staff requirements
• Assisting the PRO for government related jobs
• Handle queries, incoming and out going calls, faxes and mails
• Handles maintenance issues of the office and outlets
• Coordinate with suppliers regarding quotation of required services and materials
• Assist the HR Manager in performing human resources operation
• Receive telephone calls from the clients for service reservations and enter the appointment in the POS
• Meet and greet the clients as they come and have them endorsed to their respective stylist
• Attend to the enquiries of clients regarding retail hair products (Kerastase & L'oreal) and services we offered
• Received payments from the clients by cash or cards and issue receipt for the products sold and services rendered
• Check emails from the company and disseminate information to all concerned
• Maintain cleanliness, merchandise and sell products (Kerastase and L-oreal) on display
• Conduct product inventory and place order for hair products both for retail and technical use and have them received in the system
• Request petty cash from the office to be used for everyday transaction
• Prepare reports at the end of the day, such as Trading summary and staff attendance
• Prepare reports at the end of the month, such as monthly Trading summary, product inventory, cash deposited for the month, petty cash used until end of the month and the monthly staff attendance
Jan 2007 to Jan 2010 - Cashier/Admin Clerk
Musabah Alshibli Commercial Broker, Deira, Dubai, UAE
• File and record visa issued
• Prepare documents to be attached to the original visas
• Prepare correspondences and communications
• Receive and file incoming communications
• Prepare statement of accounts of the agents to be reported to the manager
• Prepare and send invoices to agents/customers by fax or email
• Call or email agents to remind them when payment should be made
• Collect and record payments from agents
• Prepare weekly collection/cash report
Oct 2005 to Jan 2007 - Sales Executive
Millenium Hotel, Voyage Tours, Sharjah, UAE
• Pick-up guests from the airport and assist them in checking in at Millennium Hotel, Sharjah
• Sell excursion/tours to the guests in Millennium Hotel either personally or by phone
• Discuss and explain the nature of each excursion package
• Coordinate with the Transport Manager regarding the schedule of excursions
• Remit payment collected at the end of the day
Sept 1986 to Aug 2005 - Administrative Officer; Secretary
City Government of San Pablo, Philippines
Administrative Officer
• Prepare correspondences/communication of the office
• Deal with the community officials and help them refer their needs with the concerned agency
• Attend meetings in the absence of the division chief
• Conduct community service
• Prepare payroll of the department
• Submit accomplishment/monthly report of the division to the department head.
Secretary
• Maintain daily records of appointment and have the Mayor reminded
• Receive telephone calls/visitors and provide necessary assistance
• Endorse clients to respective department according to their needs
• Prepare letters/correspondences as per instruction of the city mayor
• Receive and file communications and documents
• Attend meeting and prepare minutes of said meeting
• Do other related works that maybe assigned by the city mayor
Bachelor of Science in Commerce - major in Accounting