Roy Joseph, Consultant - Technical writer

Roy Joseph

Consultant - Technical writer

Commit Technologies

Lieu
Qatar - Doha
Éducation
Master, Business Administration
Expérience
13 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :13 years, 11 Mois

Consultant - Technical writer à Commit Technologies
  • Inde - Bengaluru
  • juin 2011 à février 2013

As a consultant of Commit Technologies, I worked with one of their clients on their site to support a Project Team involved in Healthcare IT support

Quality Manager à FocusMT India Pvt Ltd
  • Inde
  • février 2007 à novembre 2010

Responsible for quality KPIs of the business unit comprising of about 150 employees working in three shifts. This position involved working closely with Production Manager and shared some responsibilities related to Production Management.

Technical Writer à Delta Technologies
  • Inde - Bengaluru
  • janvier 2006 à janvier 2007

Working on a consultant basis for clients of Delta Technologies for technical writing service. Worked on two important projects.

Proof Reader à Spheris India Pvt Ltd
  • Inde
  • janvier 2001 à mai 2005

Editing and quality checking clinical documentation for US Healthcare industry.

Exposure to working in a large ISO certified company

Customer focus and developing concepts of customer satisfaction

Team work and individual contribution

Office Coordinator à HELPO Foundation
  • Inde - Pune
  • juillet 1997 à avril 2000

Office Coordinator
HELPO Foundation (July 1997 to April 2000)
HELPO Foundation is a non-governmental charitable organization based in Pune, India. As the office coordinator, I coordinated office and program activities of the organization. Major tasks included: • Initiate and monitor fund raising programs
• Managing office correspondence in computer based and maintain official documentation in filing cabinets
• Maintain and manage program schedule including field visits, health awareness camps, free health check-ups, distribution of food and clothing, organize distribution of nutrition supplies to village children, arrange field visits by sponsors

Éducation

Master, Business Administration
  • à University of Madras
  • juin 2009

MBA, University of Madras, 2009

Master, Psychology
  • à University of Madras
  • juin 2003

MSc (Psychology), University of Madras, 2003

Baccalauréat, English Language and Literature
  • à Mahatma Gandhi University
  • juin 1996

BA (English Language and Literature), Mahatma Gandhi University, 1996

Specialties & Skills

Administrative Support
Staff Training
Web Development
Technical Documentation
Quality
Team Player
Interviewing
MS Office Suite - Word, Excel, PowerPoint, Access, Outlook
Technical Writing
Information Architecture

Langues

Hindi
Débutant
Malayala
Expert
Anglais
Expert
Tamil
Expert

Formation et Diplômes

ITIL - Service Management (Certificat)
Date de la formation:
June 2013