Roy Mico, Sales Executive

Roy Mico

Sales Executive

Thrifty Car Rental

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Nursing
Experience
12 years, 6 Months

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Work Experience

Total years of experience :12 years, 6 Months

Sales Executive at Thrifty Car Rental
  • United Arab Emirates - Dubai
  • My current job since September 2013

Sales Professional who is boosting the business by looking for individuals who require cars for long term.

Leasing Executive at Thrifty Car Rental
  • United Arab Emirates
  • My current job since March 2017

Look for individuals who require cars for long-term.
•Build business portfolio for new clients and potential returning clients.
•Provide aftersales service to existing clients.
•Regular company and client visit to maintain pipeline.
•Present promotions to companies, schools, events and individuals to promote the product.

Counter Sales
  • September 2013 to February 2013

Present and sell company products and services to current and potential clients.
•Establish and maintain current client and potential client relationships.
•Prepare paperwork to ensure billing and contract documentations are organized and accomplished.
•Maintaining a good quality of company assets by performing regular check and reports.
•Identify and resolve client concerns through phone, emails and face-to-face.
•Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals.
•Coordinate with staff to accomplish the work required to generate sales.
•Make sure cars and drivers are organized to provide quality service to clients.
•Managing the counter and whatever the business requires to run it well.

Parts Specialist at U.S. Auto Parts Network (Philippines) Corp
  • January 2011 to April 2011

and Responsibilities:

•Assist customers from the US and Canada.
•Promote Consultative selling to accurately recommend the best auto part the customers' need.
•Place orders over the phone and set proper expectation on shipping.
•Provide advice and solve customer problems related to purchase of auto parts.
•Responsible for tracking customers' orders.

Customer Service Representative at NCO Group - Cricket Wireless
  • July 2009 to December 2010

and Responsibilities:

•Sell telecommunications products and services to both individuals and companies.
•Answer concerns and queries of customers on their mobile phone plan.
•Research required information using available resources.
•Analyze customer accounts to help resolve issues and provide solutions
•Process bill payments.
•Provide information about our wireless phone and internet services.
•Monitor the competition.
•Recommend changes in products and services to existing customers.

TRAININGS AND CERTIFICATION

Call Center at English Chatroom Inc
  • United Arab Emirates
  • July 2013 to August 2009
Technical Support Associate
  • to

and Responsibilities:

•Accommodate client needs by recommending devices and techniques.
•Provide answers to clients by identifying problems; researching answers; guiding client through corrective steps.
•Respond to client’s queries concerning prepaid/postpaid plans.
•Support Android and iOS softwares.
•Diagnose and Troubleshoot phone software and hardware problems.
•Respond to customers’ concerns via VOIP, chat and email.
•Make sure to file tickets accordingly.

Leasing Executive at Noel Aguinaldo
  • United Arab Emirates
  • to
Sales Executive at Kritner John Bondad
  • to

WheelFix
+971556788354

Education

Bachelor's degree, Nursing
  • at Far Eastern University
  • January 2009
High school or equivalent, Hishschool
  • at National University
  • January 2005

Specialties & Skills

BILLING
COMPUTER HARDWARE
CUSTOMER RELATIONS
DRIVERS
HABILIDADES DE LA COMPUTADORA
INTERNET SERVICES
MANAGEMENT
TELEPHONE SKILLS

Languages

English
Expert
Tagalog
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