IT Administrator
Mohammad Al-Mojil Group
Total years of experience :6 years, 4 Months
Conduct network troubleshooting to segregate and identify general network problems.
Maintain server, upgrade, secure, system backups and disaster recovery preparation.
Manage, maintain and update on site and off site copiers, printers, Install Software and introduce training as needed
Maintain all local software and hardware licensing to ensure conformance and manage entire purchase of inventory related to hardware, software and other IT supplies.
Maintain and update company website and email server.
Configuration and Maintenance of CISCO Router and Switch
Managing Network connection between Head Office and various other site offices.
✓ Manage and maintain the system users of the factory using Active Directory
✓ Manage the LAN and providing support for the Network
✓ Troubleshoot for Network and system related problems
✓ Educating the users on how to use the facility provided (IT Support)
✓ Coordination of manpower to get the highest production and minimize loss in man hours.
✓ Supervise and manage the production in the factory (Production Supervisor)
✓ Ensuring the highest quality of the delivered products (Quality Control)
Support LAN, WAN and Intranet systems
Maintenance of system efficiency
Troubleshoot problems reported by Clients
Installation of Systems
Identify Clients needs
Designing and deploying Networks
Setting up of Printers and other network Devices
Administer Servers, Printers, Routers, Switches, Firewalls and Software deployment.
✓ Customer Support via phone, chat and remote access
✓ High Level Troubleshooting for computers with virus and providing necessary security to prevent virus attacks
✓ Customer Relation and satisfaction