rozena kay gamarza, Waitress

rozena kay gamarza

Waitress

Americana Food Company

البلد
الفلبين
التعليم
بكالوريوس, information technology
الخبرات
1 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :1 years, 5 أشهر

Waitress في Americana Food Company
  • الإمارات العربية المتحدة - الشارقة
  • ديسمبر 2011 إلى أغسطس 2012

 Greet the customer entering the establishment in a friendly manner. Take detailed orders from the customers.
 Responsible for the service of beverages to the guests in a friendly and courteous manner.
 To provide efficient and courteous service to the guests leading to total guest and company’s satisfaction.
 To check all glasses, crockery and other items needed before putting them in use and be responsibly minded.
 To ensures that all items required for the set-up of each table are clean, unspotted and in place.
 To respect Superiors, address him/her with the due titles, cooperate unselfishly, and be a good team worker.
 To be courteous, warm, smiling while dealing with guests. Be efficient, fast and serve with confidence and flair.
 To make sure that all beverages are according to menu and list specifications, properly presented.
 To listen to guest complaints. Rectify wrong doings and any guest demands.
 Collect payment from customer after they are done and return all.

Encoder/ CAshier/ Supervisor في EPH Gas Station/438 Gen. Merchandise
  • الفلبين
  • أبريل 2011 إلى نوفمبر 2011

 Receive payment by cash, check, credit cards, vouchers, or automatic debits.
 Issue receipts, refunds, credits or change due to customers.
 Count money in cash drawers at the beginning of shifts to ensure that amount is correct and that there is adequate change.
 Greet customers entering establishments.
 Maintain clean and orderly checkout areas.
 Establish or identify prices goods, services or admission, and tabulate bills using calculators
 Resolve customer complaints.
 Answer customer’s questions, and provide information on procedures or policies.
 Dealing a good relation to co-workers.

الخلفية التعليمية

بكالوريوس, information technology
  • في University of Saint La Salle
  • مارس 2011

Specialties & Skills

Customer Service
MS Office Automation
 Proficient in oral and written communication
 Knowledge in minor troubleshooting
Computer Literate
 Multi- task and willing to work overtime
 Hard working and flexible

اللغات

الانجليزية
متمرّس
الفيلبينية
متمرّس
العربية
مبتدئ