rozena kay gamarza, Waitress

rozena kay gamarza

Waitress

Americana Food Company

Lieu
Philippines
Éducation
Baccalauréat, information technology
Expérience
1 years, 5 Mois

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Expériences professionnelles

Total des années d'expérience :1 years, 5 Mois

Waitress à Americana Food Company
  • Émirats Arabes Unis - Sharjah
  • décembre 2011 à août 2012

 Greet the customer entering the establishment in a friendly manner. Take detailed orders from the customers.
 Responsible for the service of beverages to the guests in a friendly and courteous manner.
 To provide efficient and courteous service to the guests leading to total guest and company’s satisfaction.
 To check all glasses, crockery and other items needed before putting them in use and be responsibly minded.
 To ensures that all items required for the set-up of each table are clean, unspotted and in place.
 To respect Superiors, address him/her with the due titles, cooperate unselfishly, and be a good team worker.
 To be courteous, warm, smiling while dealing with guests. Be efficient, fast and serve with confidence and flair.
 To make sure that all beverages are according to menu and list specifications, properly presented.
 To listen to guest complaints. Rectify wrong doings and any guest demands.
 Collect payment from customer after they are done and return all.

Encoder/ CAshier/ Supervisor à EPH Gas Station/438 Gen. Merchandise
  • Philippines
  • avril 2011 à novembre 2011

 Receive payment by cash, check, credit cards, vouchers, or automatic debits.
 Issue receipts, refunds, credits or change due to customers.
 Count money in cash drawers at the beginning of shifts to ensure that amount is correct and that there is adequate change.
 Greet customers entering establishments.
 Maintain clean and orderly checkout areas.
 Establish or identify prices goods, services or admission, and tabulate bills using calculators
 Resolve customer complaints.
 Answer customer’s questions, and provide information on procedures or policies.
 Dealing a good relation to co-workers.

Éducation

Baccalauréat, information technology
  • à University of Saint La Salle
  • mars 2011

Specialties & Skills

Customer Service
MS Office Automation
 Proficient in oral and written communication
 Knowledge in minor troubleshooting
Computer Literate
 Multi- task and willing to work overtime
 Hard working and flexible

Langues

Anglais
Expert
Filipino
Expert
Arabe
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